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32 Guest Services Representative Jobs in Birmingham, AL

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Guest Services Representative
Wing Zone Birmingham, AL
$30k-39k (estimate)
Full Time | Restaurants & Catering Services 0 Months Ago
Save

Wing Zone is Hiring a Guest Services Representative Near Birmingham, AL

GUEST SERVICE REPRESENTATIVE

Each Employee Must:

  • Be eligible to work under all Federal, State, and Local laws.
  • Be neat and well groomed.
  • Be pleasant and have an upbeat personality.
  • Be dependable, reliable and prompt.
  • Be able to work as a member of a team.
  • Has good and verifiable references.
  • Be accommodating to the demands caused by fluctuations in business.
  • Has a good attitude and work habits.
  • Has a valid driver's license, adequate car insurance and a clean driving record if he / she conduct errands or makes deliveries for the company.

GSR (Guest Service Representative) Qualifications (If sales volume dictates):

  • Sincerely enjoys working with Guests.
  • Be eager to assist Guests.
  • Has a sense of urgency.
  • Has a friendly personality.
  • Possess good communication skills.
  • Has complete knowledge of POS Order Taking procedures.
  • Be able to operate the POS system quickly and accurately.
  • Be able to handle cash quickly and accurately.


GSR Duties:

  • Answers phones and takes orders.
  • Greets and thanks Guests.
  • Takes orders for walk-in Guests.
  • Gets drinks for orders (if applicable).
  • Rings all orders into POS System.
  • Performs prep work.
  • Helps where needed.
  • Keeps counters and Guest area clean.
  • Handles Guest complaints, order concerns, and other requests quickly and in a friendly, positive, and non-confrontational manner
  • Helps where needed.
Brand: Wing Zone
Address: 1694 Montgomery Hwy Birmingham, AL - 35216
Property Description: AL100151 Hoover
Property Number: AL100151

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$30k-39k (estimate)

POST DATE

05/19/2023

EXPIRATION DATE

05/09/2024

WEBSITE

wingzone.com

HEADQUARTERS

ATLANTA, GA

SIZE

100 - 200

FOUNDED

1993

TYPE

Private

CEO

MATTHEW A FRIEDMAN

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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About Wing Zone

Wing Zone is a Georgia-based owner and operator of a chain of 67 fast-food restaurants that serves chicken wings, fingers, sandwiches and burgers.

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The job skills required for Guest Services Representative include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.

If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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