Job Description

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

• As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network.
• Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.
• Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

Hourly plus Commission

Opportunity to earn base pay PLUS commission while working Virtually!

About the Role :

As a Residential Inside Sales Consultant, you will work remote from home in a high-volume sales environment utilizing a proven advanced sales strategy.

Our Kinetic sales processing technology is simple, easy to use, and helps capitalize on customer relationship opportunities effectively and efficiently.

In this role, you will receive comprehensive paid training to teach you everything you need to know about consumer sales so you can thrive in our performance-based culture.

Top performers earn thousands in sales commissions every month. You do not need to have sales experience to be successful in this role, we will teach you everything you need to know, and we’ll make sure you have fun at work from home. What You’ll Do :

• Receive inbound calls in a virtual, work-from-home environment.
• Deliver customized business solutions to existing customers.
• Update customer accounts through computer-based systems.
• Learn and maintain product and service knowledge and articulate this information to customers.

Do You Have :

Ability to speak clearly and articulate trouble-shooting steps to non-technical customers. Excellent verbal and written communication skills, telephone voice, and telephone etiquette.

Spanish bilingual is a plus!

• Strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment.
• Project a positive, professional attitude along with a confident and outgoing personality.
• Ability to build rapport quickly and successfully with a wide range of customers.
• Ability to work assigned schedule including date, evening, weekend and / or holiday hours.
• Bilingual (Spanish / English) skills a plus.
• Sales experience a plus.
• This position can be located remotely anywhere within the US.

Required :

• This is a virtual / work from home position. Windstream requires employees working virtually to maintain a distraction-free workspace with sufficient highspeed internet of 25 MBPS or higher.
• It is required that you have the ability to hard-wire to a modem during times of unstable internet service.
• High School diploma or equivalent and at least 6 months work experience. College hours or a college degree may be substituted for experience as deemed appropriate.

The starting compensation range for this job is $31,200 to $36,000.

Physical Tasks - Sitting and Stationary : 67-100% Carrying : Occasionally : 0-33% Lifting-Lowering >

Our Benefits :

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan
• Identity Theft, Legal, Auto & Home and Pet Insurance

Windstream CIB Statement :

Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success.

We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish.

Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

Our Employee Resource Groups :

• WinVets Veteran Employee Resource Group
• WOW Women Employee Resource Group
• WINPRIDE LGBTQ Employee Resource Group
• WBPN Black Professional Resource Group
• WARG Ability Resource Group
• LaFamilia Hispanic Resource Group
• AAPI - Asian American Pacific Islander Resource Group

Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Last updated : 2024-05-07