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49 Customer Service Technician Jobs in Matthews, NC

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Windstream Services, LLC
Matthews, NC | Full Time
$52k-70k (estimate)
3 Weeks Ago
NearU
Matthews, NC | Full Time
$33k-42k (estimate)
4 Days Ago
VXI Global Solutions
Matthews, NC | Full Time
$36k-45k (estimate)
2 Days Ago
Lehman Consulting and Recruiting
Matthews, NC | Full Time
$37k-47k (estimate)
3 Days Ago
Windstream
Matthews, NC | Full Time
$52k-70k (estimate)
2 Weeks Ago
Circle K
Matthews, NC | Full Time
$32k-41k (estimate)
2 Months Ago
Circle K
Matthews, NC | Full Time
$32k-41k (estimate)
2 Months Ago
Harris Teeter
Harris Teeter
Matthews, NC | Full Time
$32k-41k (estimate)
5 Months Ago
Circle K
Matthews, NC | Full Time
$64k-84k (estimate)
4 Months Ago
Dick's Sporting Goods, Inc.
Dick's Sporting Goods, Inc.
Matthews, NC | Part Time
$26k-32k (estimate)
3 Weeks Ago
NearU
Matthews, NC | Full Time
$36k-46k (estimate)
2 Months Ago
Ripple Fiber
Matthews, NC | Full Time
$52k-67k (estimate)
3 Months Ago
Public Storage
Matthews, NC | Full Time
$78k-101k (estimate)
6 Months Ago
Harris Teeter Careers
MATTHEWS, NC | Part Time
$34k-43k (estimate)
2 Months Ago
Harris Teeter Careers
MATTHEWS, NC | Part Time
$34k-43k (estimate)
2 Months Ago
Coastal Community Solutions
Matthews, NC | Full Time
$36k-45k (estimate)
2 Weeks Ago
Ari Imperial Marketing, Inc.
Matthews, NC | Full Time
$40k-51k (estimate)
4 Days Ago
ARI
Matthews, NC | Full Time
$40k-51k (estimate)
2 Weeks Ago
AAA Car Care Centers
Matthews, NC | Full Time
$46k-61k (estimate)
3 Weeks Ago
Discount Tire
Matthews, NC | Full Time
$28k-36k (estimate)
2 Weeks Ago
Comfort First Heating & Cooling
Matthews, NC | Full Time
$48k-61k (estimate)
11 Months Ago
Windstream
Matthews, NC | Full Time
$51k-67k (estimate)
2 Months Ago
Crown Pest Control
Matthews, NC | Full Time
$39k-50k (estimate)
3 Days Ago
GHBC
Matthews, NC | Part Time
$29k-37k (estimate)
3 Months Ago
GHBC
Matthews, NC | Part Time
$29k-37k (estimate)
3 Months Ago
Lennox International
Matthews, NC | Full Time
$55k-75k (estimate)
2 Weeks Ago
COURAGE KIA
Matthews, NC | Full Time
$48k-65k (estimate)
3 Months Ago
COURAGE KIA
Matthews, NC | Full Time
$48k-65k (estimate)
3 Months Ago
Jobot
Matthews, NC | Full Time
$73k-92k (estimate)
2 Weeks Ago
Customer Service Technician
$52k-70k (estimate)
Full Time 3 Weeks Ago
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Windstream Services, LLC is Hiring a Customer Service Technician Near Matthews, NC

About the Role: Windstream’s team of Field Install and Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Field Install and Service Technicians care about technology and connecting customers to products they value. By providing technical expertise and customer support, our Field Install and Service Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: No Experience needed - Windstream’s training program will teach you how to install and repair residential and business communications services including telephone, internet, and video. Learn to work with tools and test equipment to provide service of multiple different technologies and network designs. Recommend products and services to resolve the communications needs of customers. Work in both buried and aerial plant requiring pole climbing and ladder skills.Safely operate and maintain clean and organized company service vehicle.Work in both inside and outside environments.Complete necessary safety training and follow safety standards and regulations.You will report to the Manager of Local Operations Do You Have? Basic technology and math skills Valid driver’s license and safe driving record Ability to distinguish colors in use of color-coded cable. Ability to use equipment with maximum load capacity of 275lbs.Ability to lift 50lbs and capable of working aloft. Ability to successfully complete required safety training.Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.Ability to respond to after hour callouts.High School Degree or GED equivalent Physical Tasks – Standing Continuously: 67-100% | Walking Continuously: 67 – 100% | Sitting Occasionally: 0-33%Driving - Car: Occasionally: 0-33% | Van: Continuously: 67-100% | CMV: Occasionally: 0-33% | Climbing: Continuously: 67-100% | Bending: Continuously: 67-100% | Crouching: Continuously: 67-100%| Pushing-Pulling: Continuously: 67-100% |Carrying: Continuously: 67-100% | Reaching Above Head: Continuously: 67-100% | Lifting-Lowering >1-15 lbs: Continuously: 67-100% | >15-30 lbs: Continuously: 67-100% | >30 lbs: Continuously: 67-100%Repetitive Hand Action: >Medium Dexterity: Continuously: 67-100% | >Fine Manipulating: Continuously: 67-100% |Operate Foot Control: Occasionally: 0-33%Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Continuously: 67-100% |Peripheral Vision: Continuously: 67-100% | Depth Perception: Occasionally: 0-33% | Color Discrimination: 34 – 66%Exposures to: Cold: Frequently: 34-66%, Heat: Frequently: 34-66%, Dampness: Occasionally: 0-33%, Heights: Occasionally: 0-33%, Vibration: Occasionally: 0-33%, Skin Irritants: Occasionally: 0-33%, Lung Irritants: Dust: Occasionally: 0-33%, Fumes/Gases: Occasionally: 0-33%Equipment Used in Job Performance/Working Environment: Test Equipment, Ladders, Climbing Hooks, Hand and Power Tools, VanTypes of Driver’s License Required: Driver’s License

Job Summary

JOB TYPE

Full Time

SALARY

$52k-70k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

05/31/2024

Show more

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The job skills required for Customer Service Technician include Customer Support, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Technician positions, which can be used as a reference in future career path planning. As a Customer Service Technician, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Technician. You can explore the career advancement for a Customer Service Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Technician job description and responsibilities

Consults with customers to establish needs and offer the most appropriate solutions, providing the most gracious and highly professional service with patience, empathy, and the finest care.

04/06/2022: Louisville, KY

Respond to customer calls, electronic communications, and/or other telephone line reports related to CenturyLink products and services.

04/18/2022: Indianapolis, IN

Coordinate with various departments to restore or repair customer service.

03/05/2022: Syracuse, NY

Formulate trouble reports/tickets and/or provide solutions for customer repair problems.

03/20/2022: Anderson, IN

Customer service representatives typically use a telephone, computer, and other office equipment.

02/24/2022: Rock Hill, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Technician jobs

Have a clear escalation pathway.

03/14/2022: Parkersburg, WV

Creating the bond and the trust.

03/15/2022: Terre Haute, IN

Have ample self-service options available.

04/03/2022: Winston Salem, NC

Define customer service responsibilities.

02/09/2022: Anderson, IN

Establish continuous communication with other departments.

02/08/2022: Norfolk, VA

Step 3: View the best colleges and universities for Customer Service Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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