Windows Direct USA is looking for an Customer Solutions Specialist to join the team to help with the follow up process after an appointment with a prospective customer.

Your Responsibilities:

• Proactive and reactive outreach to facilitate customer needs, via email, text, and calling
• Manage sales and customer activities to assist with sales processes.
• Meet or exceed goals and productivity metrics.
• Discuss product features, benefits and ability to provide changes and distribution of existing products.

Qualifications:

• Strong retention skills with the ability to follow a sales script as needed
• Strong presentation/communication skills via email/text
• Ability to build relationships
• Self-motivated and desire to achieve results
• Strong organization and time management skills
• Previous phone sales or retention experience

Benefits

• Full medical, dental, life and disability insurance plans that can be tailored to you and your family s specific needs
• Paid Time off
• Unlimited growth opportunities
• Uncapped income

Come grow with us! You will be part of a family-oriented company invested in your future

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person