Care Coordinator / RN Case Manager - discharge planning (ICU)

Job SummaryWe are searching for a Care Coordinator/Registered Nurse Case Manager -- someone who works well in a fast-paced setting. In this position, you will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual's health needs. This role provides comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs across the continuum of care. You will ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. The Care Coordinator will also partner with the physician to establish care and allocate resources associated with the patient's risk assessment. You will also assist the patient/patient's family in coping with illness by optimizing the patient's/family's self-care abilities and supporting their consumer rights.Think you've got what it takes?Responsibilities* Assesses, develops, implements, and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings* Performs a comprehensive goal-focused and individualized assessment for patients referred for evaluation, to include patient/family's biophysical, psychosocial, environmental, discharge planning needs and/or financial status* Facilitates and/or provides community education/outreach for patients when needed for health promotion for chronic disease management and health and wellness information* Ensures quality, cost-effective use of resources and facilitates access to care* Collaborates with community health education/outreach organizations and providers to promote health for children with complex health care needs* Engages in professional development* Prepares and monitors outcome data to assist in identification of improvement opportunities* Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skillsQualificationsBeing fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children's, unless approved for a medical or religious exemption* Bachelor's degree in nursing or Associate's degree or technical diploma in nursing with acceptance or current enrollment in a BSN program and signed, or currently enrolled in a nursing bridge program working toward an MSN. Verified BSN-equivalency or a signed agreement is required* Discharge planning experience preferred* Experience in ICU preferred* RN license from the Texas Board of Nursing required* BLS certification from the American Heart Association required* PEARS certification from the American Heart Association preferred* CCM certification from the Commission for Case Manager Certification preferred* ACM certification from the American Case Management Association preferred* CCCTM - Certified Care Coordination and Transition Management by the Medical-Surgical Nursing Certification Board is preferred* 3 years' nursing experience in an acute care setting required* 3 years' experience in community health, complex pediatric patient care, home care, case management, managed care or utilization review preferredCompany ProfileSince 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; and Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston. We have also created the nation's first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org. At Texas Children's Hospital, diversity, equity, and inclusion are at the core of our values and mission for all of our patients and families that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.