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Patient Care Coordinator
Hanger, Inc. Houston, TX
$86k-107k (estimate)
Other | Ambulatory Healthcare Services 5 Months Ago
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Hanger, Inc. is Hiring a Patient Care Coordinator Near Houston, TX

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

In this role, you will have the opportunity to provide administrative support to patients, fellow employees and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong with strong computer proficiency, and customer service.

Your Impact

  • Welcome people as they enter the clinic.
  • Communicate anticipated wait times and/or delays.
  • Check-in our patients (including verification of demographic and insurance information)
  • Complete patient registration from walk-in patients
  • Collect all patient out of pocket responsibilities (i.e., deductibles, copays, co-insurance, etc.)
  • Schedule next appointment for patients at check out, i.e., cast and measure, delivery, follow up, or prosthetic care plan appointments.
  • Answer incoming calls 
  • Act as a concierge of Hanger clinic services (including assistance in patient experience programs, support groups, and other resources)
  • Assist RCM team as needed in obtaining missing/ additional information from patients
  • Maintain accurate and complete electronic healthcare records on our patients. 

Minimum Qualifications

Required:

  • High school education or equivalent.
  • A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
  • Minimum good fit for the job, as determined by the a skills assessment. Hanger will administer the assessment as part of the selection process.

Preferred:

  • Experience in a medical office.

  • Experience with EMR systems (NextGen).

  • Working knowledge of state, federal, regional collection and reimbursement laws, HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols.

  • Ability to key 40 words per minute with accuracy preferred.

Additional Success Factors

  • Exceptional patient service skills.

  • Active Listening skills.

  • High integrity.

  • Strong attention to detail with an emphasis on accuracy.

  • Proficiency with basic math and accounting skills.
  • Proficient computer skills including Windows based office programs (ex. Word, Excel, PowerPoint), e-mail, etc.)

  • Ability to use office equipment such as: fax machine, calculator, postage machine, copiers, etc. 

  • Concise written communication and presentation skills.

  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
  • Keep the patient at the center of everything that you do, building lifelong trust.
  • Foster open collaboration and constructive dialogue with everyone around you.
  • Continuously innovate new solutions, influencing and responding to change.
  • Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

Employees working at least 20 hours per week are eligible for the following benefits:

  • Competitive Pay
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 8 Paid Holidays per Year
  • Paid Vacation Time Off
  • Paid Sick Time Off
  • 8 hours of paid time to volunteer in your community
  • Floating Holiday
  • Life Insurance
  • Medical Flex Spend Account
  • Dependent Care Flex Spend Account
  • Free employee assistance program
  • 401(k)
  • Full-time employees are also eligible for short-term and long-term disability insurance

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

Job Summary

JOB TYPE

Other

INDUSTRY

Ambulatory Healthcare Services

SALARY

$86k-107k (estimate)

POST DATE

10/02/2022

EXPIRATION DATE

02/28/2025

WEBSITE

hangerclinic.com

HEADQUARTERS

AUSTIN, TX

SIZE

3,000 - 7,500

FOUNDED

1861

TYPE

Public

CEO

VINIT K ASAR

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

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Step 3: View the best colleges and universities for Patient Care Coordinator.

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