WIN SYSTEMS is a provider of casino solutions for the global gaming industry. The Company specializes in management systems and gaming machines for all varieties of casinos and lotteries.

Our Technical Support L2 is responsible for providing a service to our clients to ensure that our software ERP WIGOS™ remains operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.

Required knowledge:

• 3 years of experience in Windows Server (2008/2008 R2 / 2012/2012 R2 / 2016)
• Knowledge and experience in troubleshooting Active Directory, DNS, DHCP, Firewall, etc ...
• Experience in IT security and Networking
• Experience in systems monitoring and incident management
• Experience with VMware and/or Hyper-v (Nice to have)
• Knowledge of hardware for servers (Nice to have)
• Knowledge and experience in implementation of GPOs (nice to have)
• Development of scripts, preferably in Powershell (nice to have)

Languages:

High-level English and Spanish. Spoken and written.

Why work with us?

• We are offering a unique opportunity to join a well-established company with highly exciting and challenging projects
• Competitive salary
• Health Insurance, 401K, PTO, permanent contract.
• Hybrid scheme. (office located in Doral, Florida)
• Excellent working environment
• A place where your ideas matter!

Important: this position requires a high level of English and Spanish and will cover a schedule from 4:00 pm to 00:00am.