1 WHMG - Patient Services Representative - FT - 1st Shift Job in Troy, OH

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WHMG - Patient Services Representative - FT - 1st Shift

Wilson Health

Troy, OH | Full Time

$37k-45k (estimate)

1 Week Ago

WHMG - Patient Services Representative - FT - 1st Shift

Wilson Health Troy, OH

$37k-45k (estimate)

Full Time 1 Week Ago

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Wilson Health is Hiring a WHMG - Patient Services Representative - FT - 1st Shift Near Troy, OH

Wilson Health is looking for a Full-time-Patient Services Representative for Wilson Health Medical Group for our Miami County OB/GYN located in Troy, Ohio.

Key Perks and Benefits:

Access to Employer Direct Care Clinic. Free medical care and pharmacy services for all benefit eligible employees. Dependents are eligible for free medical care if they are covered by Wilson Health's medical insurance plan.
Generous paid time off program beginning day one of employment.
Medical Insurance: Your Choice of Two High Deductible Health Plan Options or a PPO, Dental and Vision Insurance.
H S A with employer contribution for eligible health plans, FSA for medical and dependent care expenses
Company Paid Life Insurance Short-Term and Long-Term Disability Insurance.
Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
Industry leading retirement plan- employer contributions begin day one, no waiting period for participation.
Tuition Assistance Program.

Who We Are:

At Wilson Health, our mission is to improve the health and wellness of our communities by delivering compassionate, quality care. We are committed to making a difference for our neighbors, friends, and family and our vision is to be a trusted, nationally-recognized leader of innovative, collaborative community health.

Employment Status: FT

Working Hours: Monday-Friday 08:00am- 5:00pm or 9:00am- 6:00pm

Shift: 1st shift

Position Reports to: Office Manager or Director

Department Description: Wilson Health Medical Group network consists of more than 50 healthcare providers. Our physicians and Advanced Practice Providers offer the care to meet our communities’ medical needs with offices conveniently located throughout the region.

Job Summary: The Patient Services Representative is the key individual that is in a position to make a positive first impression with patients and members of their families on the telephone and face-to-face.

Essential Duties & Responsibilities:

Greets each patient on telephone or face-to-face in a courteous manner.
Welcomes new patients to the practice; registers patient thoroughly, ensuring that demographic, insurance, and other data is accurate and complete.
Directs incoming phone calls, messages, and electronic communication appropriately; utilizes telephone management protocol at all times.
Utilizes practice management, electronic health record, patient portal, and other electronic technology applications according to guidelines.
Meets expectations for collection of co-pays and account balances; follows cash handling policy at all times.
Schedules patients accurately and efficiently, focusing on meeting the patient's needs.
Collaborates with the provider and administration to provide access for patients seeking services.
Enters patient charges and payments accurately into the practice management system.

Enters referral tracking documentation into the practice management system; works the referral tracking report to identify completed and outstanding referrals to follow-up with the patient for continuity of care.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must have strong customer service skills, be able to work independently, possess strong organizational skills, have the ability to collaborate with clinical and clerical employees, and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) required
Medical Assistant training and previous medical office experience is preferred.
Computer experience is required.
Leading candidates will have had prior education and/or experience with diagnostic and procedure coding.

Mission & Vision & Values:

Improve the health and wellness of the community by delivering compassionate, quality care.
Be a trusted, nationally-recognized leader of innovative, collaborative, community health.
A.S.P.I.R.E - Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)

Job Summary

JOB TYPE

Full Time

SALARY

$37k-45k (estimate)

POST DATE

05/12/2024

EXPIRATION DATE

07/11/2024

WEBSITE

wilsonhealth.org

HEADQUARTERS

LAKEWOOD, CA

SIZE

500 - 1,000

FOUNDED

1930

CEO

MARK WILSON

REVENUE

$50M - $200M

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About Wilson Health

At Wilson Health, improving the health of the community is at the heart of our mission. Our continued growth and expansion of health services and physicians, plus strong partnerships and collaborations, are all part of Wilson Healths purpose to offer better healthcare to our communities, so people can spend more time doing what they love with those they love. For more information or to view a full list of the services offered at Wilson Health, visit www.wilsonhealth.org.