Overview

When you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

West Lake Vistas

Responsibilities

As a Porter with Willowick, you will ensure the property is well maintained and standards are met regarding the grounds and amenities. You will also provide support to the service team members as needed. Responsibilities include, but are not limited to:

• Examines the property to remove litter, debris and other items ensuring the area is always clean and orderly
• Inform appropriate contacts and supervisors of any potential hazards and other harmful situations to residents, team members and guests
• Remove trash debris from apartments prior to the occupancy as well as clean and maintain the areas as needed
• Complete minor and routine service requests and assist other members when needed
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible
• Attentive to questions from other service members as well as residents, responding in a respectful manner to complaints about maintenance services, and assign work requests according to urgency and efficiency
• Distributes communications and other information to residents
• Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to ensure compliance

Qualifications

Minimum Requirements include: 

• High school diploma or equivalent from an accredited institution preferred

• One or more years of related experience preferred

• Driver’s license to operate machinery in property

• Excellent interpersonal and communication skills

• Attention to detail, organization, and strong multitasking abilities

Closing

Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021. 

Visit www.willowick.com or www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity.

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