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Assistant Store Manager (FT)
$35k-55k (estimate)
Full Time | Wholesale 6 Months Ago
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Williams-Sonoma, Inc. is Hiring an Assistant Store Manager (FT) Near Kentwood, MI

JOB DESCRIPTION

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Assistant Manager of Sales and Service role
You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.
Responsibilities
  • Leads the store team to create an exceptional experience for customers and exceed sales goals
  • Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
  • Reinforce customer service principles by coaching staff on their successes and challenges
  • Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
  • Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
  • Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system

Criteria
  • Excellent communication, organization and leadership skills
  • Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
  • Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
  • 3-5 years of previous retail sales experience or management experience in a customer service related field
Physical Requirements
  • Must be able to be mobile on the sales floor for extended periods of time
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  • Full time associates are expected to have open availability to meet the needs of the business.
  • Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.
Benefits Just for You
  • Depending on your position and your location, here are a few highlights of what you might be eligible for:
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities 
  • A wellness program that supports your physical, financial and emotional health 
  • Paid vacations and holidays (full-time)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
  • Individual development plans and career pathing conversations
  • Annual performance appraisals
  • Cross-brand and cross-functional career opportunities
  • Online learning opportunities through brand specific resources and WSI University 
  • Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
ABOUT US
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$35k-55k (estimate)

POST DATE

10/25/2023

EXPIRATION DATE

04/22/2024

WEBSITE

williams-sonomainc.com

HEADQUARTERS

LITTLE ROCK, AR

SIZE

15,000 - 50,000

FOUNDED

1947

TYPE

Public

CEO

DEBORAH TEDDER

REVENUE

$5B - $10B

INDUSTRY

Wholesale

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About Williams-Sonoma, Inc.

Williams-Sonoma sells kitchenwares, furniture, linens, housewares and home furnishings.

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The job skills required for Assistant Store Manager (FT) include Customer Service, Leadership, Coaching, Futures, Team Management, Product Quality, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Store Manager (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Store Manager (FT). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Assistant Store Manager (FT) positions, which can be used as a reference in future career path planning. As an Assistant Store Manager (FT), it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Store Manager (FT). You can explore the career advancement for an Assistant Store Manager (FT) below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Store Manager job description and responsibilities

To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc

01/07/2022: Kansas City, KS

At least 10 years to become a store manager and a college degree.

12/20/2021: Flagstaff, AZ

They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.

01/19/2022: Roanoke, VA

Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.

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Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.

12/18/2021: Stamford, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Store Manager jobs

Ability to connect with the customer.

01/04/2022: Springfield, MA

Embrace Battles for more rewards.

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Listen, understand and take action.

12/21/2021: Philadelphia, PA

Make checklists and to-do lists.

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Communicate as efficiently as possible.

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Step 3: View the best colleges and universities for Assistant Store Manager.

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