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Williams-Sonoma Inc. Customer Care Centers
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Director of Operations
Full Time 8 Months Ago
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Williams-Sonoma Inc. Customer Care Centers is Hiring a Director of Operations Near Las Vegas, NV

Williams-Sonoma Inc. 
Director of Operational Excellence 

Primary Function: The Director will oversee the activities of the Direct to Consumer Operations team and it's business partners. From working directly with brand presidents to managing the success of large scoped projects, this person will have their hands in a little bit of everything tied to the inter-workings of our organization.
What Benefits do you offer?

  • 40% Discount on most merchandise!
  • A wellness program that supports your physical, financial and emotional health
  • Full benefits including medical, dental, vision, 401k program 
  • Annual performance bonuses

Position Overview:

The Director will ensure KPI's of their teams are met at highest standard, will deliver operational and financial controls in a cost effective manner while ensuring that operational plans are aligned with business objectives. You are the project master and can handle a heavy workload of balancing business priority and urgency. 
Essential Functions:

  • Lead the operational excellence/continuous improvement Direct to Customer processes and develop strategic initiatives for implementation
  • Work with Executive leadership to prioritize continuous improvement initiatives to support financial objectives
  • Develop and implement metrics, monitor results and make necessary adjustments for process improvement programs and projects and provide workgroup and executive reporting
  • Manage complex projects to deliver financial results

Qualifications & Experience

  • Bachelor’s degree required plus and 5 years applicable experience to include completion of multiple projects with impacts of over $1M. MBA or other advanced degree preferred.
  • Credentialed Project Management certification required, Lean Six Sigma preferred.
  • Highly experienced with direct and indirect management of teams to deliver results
  • Experience with preparation and delivery of presentations for Executive Leadership
  • Prior experience with OMS, Sterling, or NetSuite order management systems a plus.
  • Strong interpersonal skills, professional oral and written communication to establish trust and build relationships
  • High attention to detail and ability to prioritize responsibilities in a fast-paced environment.
  • Proactive approach to troubleshooting and resolving customer issues in a timely manner.
  • Highly proficient with Windows 8/10, Microsoft Outlook & Microsoft Office suite (primarily Word, Excel and Powerpoint)

Job Summary

JOB TYPE

Full Time

POST DATE

09/01/2022

EXPIRATION DATE

08/30/2022

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Williams-Sonoma Inc. Customer Care Centers
Remote | Full Time
$77k-104k (estimate)
2 Months Ago
Williams-Sonoma Inc. Customer Care Centers
Remote | Full Time
$79k-106k (estimate)
2 Months Ago

The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.

Rooted School Las Vegas
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2 Months Ago
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Full Time
$158k-192k (estimate)
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If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Operations job description and responsibilities

A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.

01/15/2022: Memphis, TN

Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.

01/02/2022: Topeka, KS

Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.

02/10/2022: Santa Fe, NM

the director of operations must ensure that they give adequate attention to each component.

12/27/2021: Columbus, GA

A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.

02/14/2022: Kansas City, MO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Operations jobs

Directors of operations typically need to meet certain requirements to be considered for the position.

01/29/2022: Moline, IL

Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.

12/24/2021: Poughkeepsie, NY

To that end, anyone who wants to be a director of operations needs to develop strong communication skills.

12/13/2021: Concord, NH

Keep financial record of all operations.

02/17/2022: Stockton, CA

Supervise staffs from different departments.

01/10/2022: Poughkeepsie, NY

Step 3: View the best colleges and universities for Director of Operations.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more