Williams Libraries is looking for an administrative assistant for the Research Services department. The Research Services Assistant will provide operational support for departmental programs, supervise student assistants, contribute to the department’s instruction and outreach activities and participate in the staffing of research help services (online and in person).

The Research Services department supports the academic mission of the college by providing research assistance, teaching information literacy skills, and developing opportunities for academic engagement with students and faculty. We are looking for a colleague who is enthusiastic about supporting this work, who enjoys working on a wide variety of concurrent projects, and thrives in a highly collaborative environment.

This is a fully-benefitted, part-time appointment (10 months, 22.5 hours per week or 9 months, 25 hours per week) reporting to the Head of Research Services and Library Outreach. This is primarily a day-time position, but there are occasional evening/weekend obligations. Work schedule may vary from week to week based on the timing of departmental programs/events.

Williams College is committed to building an inclusive community where members of all backgrounds can thrive. We strongly encourage candidates from underrepresented groups or those who have experience working with a broadly diverse student population to apply.

Hybrid on-site/remote work arrangements may be available with approval for employees based in NY, MA, CT, or VT; subject to review and revision as policy evolves.

• Support the work of six Research and Instruction Librarians
• Provide logistical support for departmental programs and events
• Supervise a team of departmental student assistants
• Coordinate student assistants training with other library’s student supervisors
• Participate in the staffing the Ask A Librarian service (in-person and online)
• Contribute to creation of promotional materials to raise awareness about library resources and services

Required:

• Associate’s Degree and relevant experience, or equivalent combination of education/experience
• Customer service experience
• Proficiency with or ability to learn cloud-based office applications (word processing, spreadsheets, email, calendars)
• Project management experience
• Excellent organizational skills with the ability to prioritize, organize and execute concurrent projects
• Excellent communication skills (oral and written)
• Ability to work effectively both as part of a team and independently
• Ability to interact effectively with people with diverse identities and socio-economic backgrounds
• Willingness to work flexible hours to fit departmental needs

Preferred:

• Experience with event planning
• Proficiency with graphic design (creation of promotional materials)

For optimal consideration, please include a cover letter with your application materials. Application and resume review will begin on October 10, 2023, and will continue until the position is filled. Pay range is from $18 to $20 per hour. Job band 18.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at hr@williams.edu.