Description

Position Overview:

Provide direct supervision and training to the Facilities staff, ensuring that all the Center sites and equipment are maintained in a clean and safe manner and in compliance with all regulatory mandates. This work is carried out in support of the mission and goals of the Ryan Network.

Essential Functions:

• Assist in the selection and hiring of Housekeeping, Facilities and Transportation Department personnel.

• Supervise, train, evaluate and discipline the Facilities, Housekeeping and Transportation staff, as appropriate.

• Conduct daily inspections of the facilities; identify and correct deficiencies, and inform the Facilities Manager and Director of Facilities of findings.

• Provide leadership to assigned staff demonstrated through strong organizational skills, and proven ability to coach, train, motivate, instruct, schedule, direct and monitor same.

• Conduct day-to-day Facilities, Housekeeping and Transportation Department business in a professional manner, respecting opinions of staff, listen to concerns, respond accordingly and treat staff, patients and visitors with respect and courtesy.

• Assist with the development and implementation of work schedules.

• Assign personnel to established work areas or project duties.

• Ensure compliance with Ryan Network policies and procedures by meeting and communicating regularly with staff to ensure awareness.

• Ensure compliance with all City, State, Federal, Joint Commission and other regulatory agency mandates.

• Provide hand-on support when short staffed or during times when additional precautions may be required.

• Maintain an inventory of maintenance and housekeeping supplies and equipment, and submit requisitions in a timely manner to replenish supplies.

• Perform annual evaluations for staff as directed.

• Conduct orientation, training, and competency assessment of staff.

• Respond to fires, fire alarms, and other emergencies during your shift and take appropriate action to protect Ryan Network staff, patients, visitors and property.

• Work closely with the Director of Facilities and Facilities Manager to ensure all phases of the General Services Department duties are met.

• Assist with the planning and implementation of Ryan Center special functions and events.

• Meet daily with the Director of Facilities and Facilities Manager to discuss all issues pertaining to the functioning of any area within the General Services Department.

• Keep daily calendar of all meetings and job assignments, and keep the Director of Facilities informed of such.

• Keep accurate files for the General Services Department and assist with the upkeep of all manuals, ensuring they are up-to-date on an annual basis as per Federal, Article 28, OSHA and Joint Commission mandates.

• Assist with the upkeep of all necessary permits, annual service contracts, etc.

• Meet with Department Heads & Supervisors to discuss individual Department needs.

• Attend conferences or training sessions as needed.

• Keep accurate records and review of department budgets and submit reports as may be requested by the Director of Facilities or Administration.

• Immediately report any problems unusual occurrences to supervisor.

• Other duties and projects as assigned.

Qualifications

Minimum Experience and Skills Required:

• Three years of experience in direct Maintenance and Housekeeping duties.
• Three years of supervisory experience.
• Strong verbal and written communication skills.
• Good working knowledge of MS Word, Excel, and Outlook.

Education, Licenses, and/or Certifications Required:

• High school diploma or GED.

Preferred Qualifications:

• Bachelor degree or some college.

Competencies Required:

Customer Service:

• Professional, courteous and respectful attitude in dealing with patients, immediate supervisor and other employees.
• Commit to exceeding expectations of the patients and immediate supervisor.

Cooperation/Teamwork

• Works well with others
• Contributes input to improve outcomes
• Asks others for opinions and feedback, provides feedback in a tactful respectful way

Minimal Training Time:

180-day orientation period.

Working Conditions:

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear.

The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is primarily in a mental health clinic and general primary care setting which include the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious. Adequate preparation and precaution is necessary.

Work Hazard

May be required to perform duties on weekends and late evenings on short notice in emergency situations and for special projects.

Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.

Equal Opportunity Employer

Ryan Health is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.