General Information
Willamette Education Service District is accepting applications for a full-time (40 hours per week) Customer Support Specialist - Bilingual position; bilingual Spanish required. Successful candidate will work as a member of the Oregon Migrant Education Service Center and will follow a 250-day calendar. This position will be based at the Willamette ESD Marion Center in Salem, OR and will begin as soon as possible upon conclusion of the selection process.

Salary and Benefits
This is a full-time (1.0 FTE) Classified position represented by the Oregon School Employees Association.
Placement on the Willamette ESD Classified Salary Schedule Range 19, Step 1-6; ($25.77-$32.96 per hour) will be commensurate with applicant’s qualifications, relevant training and experience.
Willamette ESD supports payment for health, dental and vision insurance premiums for eligible employees. Employer-paid PERS, holidays, sick leave, and personal days are also provided to eligible employees.

JOB SUMMARY
This position will work with migrant education programs, Oregon Department of Education, and agency partners by conducting trainings, providing consultation, and technical support to users of the Oregon Migrant Student Information System (OMSIS) and Migrant Student Information Exchange System (MSIX), Mobile Certificate of Eligibility (E-COE) and Identification and Recruitment (ID&R) Programs. Based on a full awareness of the operating procedures and policies of the OMSIS and MSIX, will perform a variety of tasks relative to assigned areas of responsibility. This classification deals with more complex troubleshooting functions, remotely or at the user's work site, and works independently to resolve.

Equity & Inclusion:
This position requires an individual who demonstrates commitment to equitable practices in education and demonstrate an unwavering commitment to eliminating academic disparities among students that exist because of race, gender, ethnicity, disability, sexual orientation, or family income.

To apply or view the full position description, please visit: https://willamette.tedk12.com/hire/ViewJob.aspx?JobID=6130

Job Type: Full-time

Pay: $25.77 - $32.96 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person