2 Guest Service Representative Jobs in Pequot Lakes, MN
Wilderness Point Resort is Hiring a Guest Service Representative Near Pequot Lakes, MN
Wilderness Point Guest Service Representative
Now hiring Guest Service Representatives! We are looking for individuals that will bring excitement and energy to the all-important team to Wilderness Point. We are looking for leaders to help us attend to our guests and accommodations so that our guests can enjoy our magnificent location on Middle Cullen Lake. We are looking for a dedicated, reliable, creative individual to assist guests while booking their stays, during their stays, and assist with the overall guest expererience. If you feel as if you are a great fit and addition to our team apply online at https://apply.jobappnetwork.com/wildernesspointresort/en
POSITION TITLE: Guest Service Representative
JOB CODE: 61005
FT/PT: Part Time
FLSA STATUS: Non-Exempt
Explore the most scenic area of Minnesota while working at Wilderness Point Resort. The scenic area offers a small-town community and big adventures. Our collaborative team is built on respect, hard work, and having fun. Join our team and enjoy the best Minnesota adventures!
As a Guest Service Representative you will:
- Enter work place at scheduled time in uniform ready to begin work. Properly clock in.
- Ensure prescribed amount of cash is on hand by counting and recording count.
- Ensure telephone service meets company standards. Telephone answered within three rings, using proper script. Transfer calls properly, perform wake up calls, take message politely and never give out a room number.
- Properly check in and out guests.
- Properly handle reservations.
- Ensure property management computer procedures are correctly implemented.
- Properly answer guests questions for directions or other needs.
- Assist with laundry needing completion. Fold linen, dry linen and wash linen as needed.
- Assist with cleanliness of lobby, corridors and elevator.
- Additional duties may be added as needed.
EDUCATION: General high school education or better preferred. Must speak, read, write and understand the primary language used in the workplace and by the guests.
EXPERIENCE: One year hotel or customer contact experience preferred.
PHYSICAL: Requires standing, walking, sitting, reaching, grasping, carrying, bending, stooping repetitive motions, visual acuity, hearing, writing and good verbal skills. On occasion may be required the ability to lift up to 15 pounds.
ABOUT THE ORANIZATION: This destination is managed by Leisure Hotels & Resorts. At Leisure Hotels & Resorts, our people define our success, and we work deliberately to grow and foster our internal culture. This cultivation over many years is what sets us apart and how we deliver results. Our fundamentals are rooted in honesty, transparency, fiscal responsibility, and talent management. We seek authentic team members with the same values who genuinely enjoy working with people, want to grow with us, and create unique guest experiences.
Brand: Wilderness Point Resort
Address: 6316 Wilderness Rd Pequot Lakes, MN - 56472
Property Description: Wilderness Point Resort
Property Number: 2735
Job Summary
Part Time
$28k-36k (estimate)
04/07/2023
06/29/2024
wildernesspointresort.com
Nisswa, MN
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The job skills required for Guest Service Representative include Guest Service, Laundry, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
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Step 3: View the best colleges and universities for Guest Service Representative.
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