1 Guest service coordinator Job in Mountain, MI
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Why Knot Travel is Hiring a Guest service coordinator Near Mountain, MI
Job Description
This is a remote position.
We're currently searching for a meticulous and customer-centric Remote Guest Services Coordinator to join our team. In this role, you'll manage room reservations and book accommodations for our clients.
If you possess outstanding communication skills, a hospitable demeanor, and a passion for hospitality, we invite you to apply.
Responsibilities
Engage with guests through phone, email, and in-person interactions to assist with reservation inquiries, changes, and cancellations.
Facilitate smooth check-in and check-out experiences for guests, addressing any special requests or concerns.
Process reservations, collect payment information, and issue invoices or receipts as necessary.
Promote additional services like room upgrades, dining options, and spa treatments to enhance the guest experience and increase revenue.
Assist guests regarding general inquiries, directions, and information about local attractions and services.
Address and resolve guest issues or concerns about reservations, billing, or service quality.
Collaborate closely with vendors and suppliers.
Benefits
Remote position with a flexible work environment.
Business Opportunity
Travel perks and discounts on personal and professional travel.
1099 Opportunity
Free training and FAM Trips.
Uncapped Commission Earnings
Supportive team.
Qualifications
Excellent communication and interpersonal skills with a friendly and courteous demeanor.
Strong organizational and multitasking abilities.
Attention to detail and accuracy.
Ability to work independently and collaboratively.
Thorough knowledge of travel destinations, attractions, and various travel products and services.
Exceptional customer service and problem-solving abilities.
Passion for travel and a desire to help others create memorable experiences.
Must be 18 years or older and a US resident.
If you're ready to contribute to our team and assist in creating exceptional guest experiences, we encourage you to apply for this exciting opportunity.
Last updated : 2024-05-09
Job Summary
Full Time
$38k-48k (estimate)
05/10/2024
06/07/2024
The job skills required for Guest service coordinator include Customer Service, Problem Solving, Communication Skills, Billing, Attention to Detail, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service coordinator positions, which can be used as a reference in future career path planning. As a Guest service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service coordinator. You can explore the career advancement for a Guest service coordinator below and select your interested title to get hiring information.
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