Purpose of Job:

Assist the Housekeeping Supervisors and Director of Housekeeping with the distribution of the Work Load & Work Changes. Inspect Annuals & Turnovers when requested. Make sure apartments are cleaned in a timely manner. Answer phones when in the office. Complete Rounds in SNF, A.L & 4Seasons as directed. Follow up on rounds. Fill job duties where needed in Residential, Healthcare and Laundry. Monitors community for cleanliness and any other environmental issues and ensures they are addressed accordingly and in a timely manner.

Introduction:

Your job description has been designed to outline the responsibilities of your specific job title. Every effort has been made to include all items. It is understood that since you work in the service industry that NOT all situations can be listed. We encourage you to provide the best customer services possible while accomplishing the tasks of your job. The omission of specific duties or responsibilities does not mean that you should not complete the task. Your job description outlines the general duties as well as establishes the method for performing other duties as assigned by a Director, Vice President or President.

Each job description contains 7 essential categories for every job and 3 categories of title specific duties. Please review them and ask your supervisor/Director if you have any questions.

Administrative Functions:

Maintain a good work rapport with inter-departmental personnel.

Assist in planning, developing, organizing and implementing departmental activities as directed.

Assist coordinating departmental service with other departments.

Adhere to all WHV policies and procedures.

Perform administrative duties such as: filing, completing forms, reading memos and attend meetings, as directed.

Create and maintain a good customer service environment.

Training/In-Service Attendance:

Attend and participate in all required in-services and educational classes.

Attend and participate in workshops, seminars and coursework, as directed.

Safety and Sanitation:

Follow and establish safety procedures and precautions when performing the aspects of your job.

Report all injuries immediately to your supervisor.

Lift using proper technique. Assist others when directed.

Report all unsafe and hazardous conditions and equipment to your supervisor.

Maintain a work area that is clean and hazard free.

Follow all infection control procedures as they apply.

Know and follow fire and disaster plans.

Use personal protective equipment when performing tasks that might involve infectious materials.

Equipment and Supply Usage:

Report all equipment malfunctions or breakdowns immediately.

Report low or depleted supplies to the appropriate person.

Use equipment for its intended purpose.

Follow correct official procedures when using equipment.

Resident Rights:

Maintain the confidentiality of resident information.

Handle all resident property with respect.

Knock before entering into a resident’s room or dwelling.

Ensure that residents are treated fairly and with respect allowing for individuality and privacy.

Uphold the residents’ civil rights.

Regulatory Compliance:

Follow all OSHA, CDC guidelines.

Review book of Material Safety Data Sheets prior to working with any chemicals.

Treat all team members fairly and equally without regard to race, color, creed, national origin, age, sex, religion, handicap or marital status.

Adhere to all local, state or federal regulations as they apply.

Completes annual compliance training and exhibits behavior as set forth by the code of conduct in the performance of their duties.

Abides by White Horse Village’s code of conduct in the performance of their duties.

Home Care Competency:

Demonstrates competency in the following areas:

Maintains client confidentiality

Understands and promotes consumer control and the independent living philosophy

Assists residents with activities of daily living (as appropriate)

Recognizes and reports client changes

Understands and practices basic infection control

Understands and practices universal precautions

Understands White Horse Village protocols for handling emergencies

Completes required documentation

Understands departmental practices for reporting abuse and neglect

Understands departmental practices for dealing with difficult behaviors

Committee Function:

Serve on committees as assigned.

When serving on a committee, participate to the fullest of your ability.

Perform all other duties as assigned.

 General Job Functions:

· Attend monthly meetings and training sessions as scheduled

· Perform task in accordance with all federal, state and county guidelines.

· Respond to a paging system(radio) in the appropriate manner

· Complete job of Floor tech/Porter (As directed)

· Complete job of Laundry worker (As directed)

· Complete job of Housekeeper (As directed)

· Report any immediate issues to Housekeeping Supervisor and Director

· Take inventory and maintain linen & paper as well as all other supplies

· May be required to stay or come in for emergency situations.

· Must be able to cooperate and interact effectively with other departments, as well as residents, patients, visitors and fellow Team Members.

· Must carry a radio

· Perform all additional duties that may be required to meet the needs of the Housekeeping and Laundry department.

Supervision/training duties: 

· Assist Supervisor with Direction of work load

· Inspect Annuals for Quality of work

· Inspect Turnovers for Quality of work

· Inspect other employees work for quality control inspections

· Follow up on Daily Residential Cleaning for Quality & Timeliness

· In absence of Supervisor, coordinate all issues with Housekeeping and other departments.