A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for maintaining accurate and timely purchase order processing. Monitor stock levels and reorder merchandise to ensure proper levels. Support sales staff to process special orders and research products for customers. Serve as primary contact for associates with product and order status questions.

Major Tasks, Responsibilities, and Key Accountabilities

• Creates accurate purchase orders by verifying specifications and pricing on project and regular stock products. Submits all purchase orders created to vendors and follows up to ensure receipt.

• Researches purchase order discrepancies to identify root cause and develop action items to resolve.

• Verifies all requisitions have been converted to purchase orders to fulfill orders and install dates.

• Enters backorders and communicates backorder status regularly with teams. Coordinates substitute items to meet customer needs and timelines.

• Ensures all products are purchased within correct price guidelines and with any and all applicable discounts. Escalates pricing discrepancies found between vendor order acknowledgements.

• Enters order acknowledgements and expected delivery dates from vendors on submitted orders. Handles vendor returns, aged inventory and cancelled orders. Coordinates resolution on issues with suppliers such as over or under orders.

• Assists with training new and existing associates. May work on more complex or challenging accounts.

• May work with customers on claims processing to recover material and/or labor cost on defective items.

Nature and Scope

• Refers complex, unusual problems to supervisor.

• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).

• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

For Hawaii job seekers

Pay Range

$20.10-$28.10 Hourly

Hawaii law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (https://whitecap.jobs/)

Functional Area Sourcing

Recruiter Lanaro, Gabriela

Req ID WCJR-018463

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.