Location: 1309 Louis Nine Blvd, Bronx NY 10459
Reports to: Project Lead for Community Child Care Connection, Home-Based Childcare Services
About Us:
The Women’s Housing and Economic Development Corporation (WHEDco) is a community development
organization founded on the radically simple idea that all people deserve to live in healthy, vibrant
communities. We build award-winning, sustainable, affordable homes – but our work is not over when
our buildings are complete. WHEDco believes that to be successful, affordable housing must be
anchored in strong communities of which residents can be proud. WHEDco’s mission is to create and
bridge access in the South Bronx access to resources that support thriving neighborhoods – from high-
quality early education and after-school programs to healthy food, cultural programming, and economic
opportunity. See www.whedco.org for more information.
Job Summary:
The Case Manager plays a pivotal role in assisting families in accessing suitable childcare support. This

role involves guiding families through identifying, applying for, and enrolling in appropriate childcare

assistance programs. Case Managers will collaborate closely with families to ensure a thorough

understanding of available childcare assistance options and facilitate the completion of necessary

application procedures. Additionally, they will be responsible for processing childcare assistance

applications under the guidance of their Project Lead or supervisor, assessing eligibility criteria, and

determining qualification for childcare support. Furthermore, Case Managers will actively engage with

eligible families to identify and facilitate enrollment with suitable childcare providers, thereby ensuring

access to quality childcare services.

Key responsibilities include but are not limited to:

Supporting Families with Subsidized Child Care Options:

• Meet with families to comprehensively discuss available childcare options in NYC and evaluate

potential eligibility for these programs.

• Guide families through the application processes for suitable childcare options, including vouchers

or contract-based care, based on their preferences and needs.

• Assess families for any non-childcare related needs and facilitate referrals for appropriate services

or benefits.

Processing Applications for Child Care Assistance and Making Eligibility Determinations:

• Manage the processing of childcare assistance applications in adherence to relevant laws,

regulations, and policies.

• Liaise with families to address any missing documentation to ensure completion of their applications

and prevent unnecessary service denials.

• Update databases accurately based on eligibility determinations and maintain case information

through physical or electronic filing.

• Communicate with families regarding their eligibility determinations and respond to inquiries about

case statuses promptly.

Supporting Eligible Families with Enrollment in Child Care:

• Develop a comprehensive understanding of childcare options available within the project catchment

area.

• Assist families in identifying suitable childcare providers using various resources, including online

databases and NYC Child Care Resource and Referral agencies.

• Facilitate the completion and submission of vouchers for families receiving childcare assistance to

initiate enrollment processes.

• Collaborate with families and preferred childcare providers to ensure completion of all necessary

paperwork for City qualification to serve children receiving childcare assistance.

Qualifications:

• Demonstrated experience working with families in a dignified, respectful, and supportive manner.

• Ability to demonstrate cultural competency and humility when collaborating with families and

community partners.

• Strong attention to detail and organizational skills to manage multiple tasks efficiently.

• Ability to balance urgency with quality, ensuring timely and accurate support to families.

• Capable of working independently and collaboratively within a team environment.

• Excellent communication skills in English and any other preferred languages based on the catchment

area.

• Quick learner with a willingness to seek clarification and deepen understanding through asking

questions.

• Self-motivated individual with problem-solving skills and a desire to address challenges effectively.

• Comfortable using computers and proficient in navigating multiple database systems following

appropriate training.

Excellent benefits and competitive salary $55,000 based on experience.

To apply, please submit a cover letter and resume to HBCCrecruiting@whedco.org. Please include Case
Manager – Community Child Care Connection and your name in subject line.

About the Community Childcare Connection:

Childcare is a vital support for parents and caregivers – it helps them to pursue employment, education,

and stable housing while knowing their children are cared for in a developmentally appropriate setting.

However, for many in NYC, childcare can be unaffordable. That’s why WHEDco is partnering with New

York City government to expand access to childcare assistance, which helps families cover the cost of

care; in the City’s highest need areas through the Community Childcare Connection (C4) initiative.

Through this project, WHEDco will build awareness among family-serving partner organizations and

community members about the availability of childcare assistance; help likely-eligible caregivers apply

for support; and connect hundreds of families to subsidized childcare

WHEDco affords all qualified applicants equal employment opportunities without discrimination

because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age,

disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any

other category protected by law. WHEDco follows the requirements of the New York Human Rights Law

with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.

WHEDco is an E-Verify employer. E-Verify is an Internet-based system that compares information

entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records

available to the U.S. Department of Homeland Security and the Social Security Administration to confirm

employment eligibility.