You haven't searched anything yet.
About the Team/Role
WEX is looking for an experienced and talented Salesforce Administrator to develop scalable CRM solutions that support our global payment solutions business. You will be responsible for both strategy and execution in enabling our CRM platform for the next stage of WEX's growth. You will work with stakeholders and our business partners to understand goals and requirements, define complete solutions, and work with engineering and implementation partners to deliver scalable solutions.
How you'll make an impact
Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities, and multiple third-party apps.
Designed, configured, and administered WEX's global Salesforce org, leveraging core Salesforce technologies such as lightning components, Apex, Flow, custom objects, workflow rules, sharing rules, custom fields, validation rules, and VisualForce pages.
Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting.
Stay current with the development and release of Salesforce's capability roadmap and how best to use new features to solve WEX business challenges.
Work with the development team to implement new user functionality and with business partners to implement point-and-click functionality.
Provide support to Salesforce users across WEX and act as the primary point of contact for end-user support.
Handle ticket requests through a queue and be able to prioritize what you're working on to minimize escalations.
Create and administer training to existing or new users/groups and provide one-to-one training to end users on an ongoing basis.
Implement and integrate third-party products/applications on the Salesforce platform.
Work with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
Create new reporting capabilities and respond to ad hoc reporting requests as needed.
Serve as a technical interface between IT, business users, and outside partners.
These statements are intended to describe the general nature and level of work being performed rather than give an exhaustive list of all duties and responsibilities.
Experience you'll bring
2 years experience with an enterprise-scale Salesforce.com instance.
Bachelor's degree in Computer Science, a related field, or equivalent experience.
Working knowledge of core Salesforce capabilities and ability to translate business needs into technical solutions.
Analytical and problem-solving skills with strong interpersonal, written, and verbal communication and a desire to work in highly complex information technology systems.
Ability to work in a fast-paced, rapidly changing environment, managing multiple priorities.
Salesforce.com Administrator or Advanced Administrator Certification (preferred, not required)
Experience with Salesforce Lightning Experience/Architecture desired
Ability to interact with executive-level stakeholders, manage expectations, provide regular updates, and conduct steering committee meetings.
Full Time
$85k-102k (estimate)
02/04/2024
05/30/2024
wexinc.com
NEEDHAM, MA
3,000 - 7,500
1895
Public
ARI JOSEPH WEXLER
$1B - $3B
WEX provides payment systems and other financial services across a range of industries, including transportation, travel, insurance, and healthcare.
The job skills required for Salesforce Administrator include Salesforce, CRM, Problem Solving, Computer Science, Life Insurance, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Salesforce Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Salesforce Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Salesforce Administrator positions, which can be used as a reference in future career path planning. As a Salesforce Administrator, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Administrator. You can explore the career advancement for a Salesforce Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Salesforce Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Salesforce Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Salesforce Administrator job description and responsibilities
A good Salesforce Administrator must be an expert with all Salesforce tools to help their organization adapt tools correctly.
02/16/2022: Bremerton, WA
Administrators hire and coach sales team members and assign revenue and production goals to sales units and employees.
03/07/2022: Port Arthur, TX
Salesforce Administrators have many responsibilities like developing reports, resetting passwords to maintain data quality, adding fields and running backups to ensure stakeholders use Salesforce correctly.
12/20/2021: Cheyenne, WY
Salesforce admin needs to be adept both at how to use the Salesforce system and how to effectively communicate with a diverse body of users.
12/22/2021: Elkhart, IN
They are employed by large corporations where they are responsible for performing Salesforce system administration, training staff on Salesforce products, and maintaining sales databases.
02/12/2022: Alamogordo, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Salesforce Administrator jobs
A salesforce administrator normally reports to a regional sales director or executive.
01/07/2022: Cedar Falls, IA
Companies need administrators who can take care of the crucial data submitted to the Salesforce cloud ecosystem.
01/21/2022: Salisbury, NC
Salesforce administrators work hard to achieve efficiency and promote productivity.
01/05/2022: Troy, NY
With all of Salesforce’s advanced capabilities and customization options, most organizations using Salesforce require a skilled administrator to manage the platform.
03/16/2022: Bloomington, IN
Maintain updated training documentation and Salesforce best practices, policies and procedures.
12/30/2021: Portland, ME
Step 3: View the best colleges and universities for Salesforce Administrator.