Job Overview:

We are seeking a Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service, scheduling appointments, and ensuring smooth operations at the front desk.

Duties:

- Greet and welcome visitors in a friendly and professional manner

- Answer phone calls and schedule grooming appointments

- Provide information to callers and visitors about company products, services, and policies

- Perform data entry and maintain accurate records

- Assist with order entry and processing

- Coordinate projects and tasks as assigned

- Handle customer inquiries and resolve issues promptly and effectively

- Transcribe documents and maintain confidentiality of sensitive information

Skills:

- Proficient in office computerized systems, including data entry and order processing

- Experience working with animals is a plus

- Strong organizational skills with the ability to prioritize tasks and manage time effectively

- Excellent customer service skills with a friendly and professional demeanor

- Strong attention to detail and accuracy in all tasks performed

This is a full-time position with competitive pay.

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume through indeed.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 35 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Dog handling: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Appointment scheduling: 1 year (Preferred)

Ability to Commute:

• Trumbull, CT 06611 (Required)

Work Location: In person