West Kentucky Veterinary Hospital is currently looking for a client care specialist who is outgoing, friendly and has a personality suited for the demands of the front desk. We are located just 15 easy minutes from the Clarksville/Ft Campbell area in Hopkinsville, Kentucky.

Performance Requirements:

• Must be able to multi-task and complete assigned tasks in a timely manner
• Must be able to work in a busy, fast-paced environment
• Must be a team player, cooperative, positive, and proactive
• Flexibility to work beyond scheduled hours if necessary
• Outstanding attendance and punctuality are required.
• Be an active listener and an active thinker
• Be aware of sensitive situations, showing compassion
• Display a “can do” attitude and show up to do work
• Must adhere to the hospital policies

Job Description:

• Greet clients as they arrive at the hospital and present necessary paperwork for completion
• Schedule appointments for clients either on the telephone, in-person, or direct message
• Maintain upkeep and cleanliness of lobby area to include stocking sweeping or mopping as needed, cleaning, tidying seating area
• Process fax/emails throughout the day as needed
• Assist in maintaining records
• Maintain cash drawer and cash deposits
• Handle customer complaints and issues as they happen
• Consult with clients about flea/tick and heartworm prevention, and other medications

Experience: Not required but preferred.

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Job Type: Full-Time

• Clinic Hours of Operations are Monday-Friday 7:30 am - 5:30 pm.
• Hours May Very and May Be Asked to Stay Late to Close Out The Day.
• Minimal Overtime

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.

Job Type: Full-time

Pay: $11.50 - $14.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person