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Customer Service Representative
$59k-77k (estimate)
Full Time | Business Services 1 Month Ago
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Westminster Information Technology is Hiring a Remote Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$59k-77k (estimate)

POST DATE

03/25/2024

EXPIRATION DATE

05/10/2024

WEBSITE

westminsterit.com

HEADQUARTERS

PROVIDENCE, RI

SIZE

25 - 50

FOUNDED

1981

TYPE

Private

CEO

MIKE RITZ

REVENUE

<$5M

INDUSTRY

Business Services

Show more

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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