Starting Pay: $12.30 / Hourly versus commission

Company Description
Westgate Resorts was founded in 1982 starting with a 16 unit resort at Westgate Vacation Villas. It now encompasses more than 14,000 villas at 27 beautiful resorts in premiere travel destinations throughout the United States. Employing about 10,000 people, Westgate Resorts has expanded into the largest privately held corporation in the Central Florida area.

Our Mission:

We believe we enrich the lives of our guests by providing a lifetime of wonderful vacation memories.

Our Service Philosophy:

We fulfill our guests dreams by providing a quality vacation experience that exceeds all expectations.

Job Description:

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts by encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme park and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests that are here on vacation.

Duties:

• Persuade potential clients to visit Westgate Resorts by maximizing their savings in the Branson area.
• Engage with guests/clients to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and or room night bookings if they do not qualify.
• Provide 5-Star customer service to guests/clients to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard.
• Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions.
• Open and close POS ticket sales terminals and balance cash and credit card transactions at the end of each shift
• Maintain a professional appearance and work environment at all times with a clean clutter free work station
• Stay up to date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts.

Qualifications:

To perform this job successfully you must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be outgoing and assertive
• Must be able to handle cash and tickets accurately and securely
• Enjoy working with tourists
• Positive, Self Motivated, and be able to work in a team environment
• Excellent face to face customer service skills
• Will need to be able to overcome objections
• Requires a flexible work schedule including mornings, nights, weekends, and holidays
• Passionate about genuinely helping clients get a better deal and improving their overall vacation experience

Education

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Job Types: Full-time, Part-time

Pay: $500.00 - $1,000.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Morning shift
• Night shift

Work Location: In person