17 Tour Desk Agent Jobs in Kissimmee, FL
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Hampton Inn & Suites Orlando-South Lake Buena Vista
Kissimmee, FL | Full Time
$26k-35k (estimate)
4 Months Ago
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Tour Desk Agent
$45k-60k (estimate)
Full Time | Accommodations
2 Months Ago
Westgate Resorts is Hiring a Tour Desk Agent Near Kissimmee, FL
Company DescriptionABOUT WESTGATE RESORTSWestgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
About Westgate Vacation Villas & Town Center Resort:Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.
Job DescriptionJob Description Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours.
Duties
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education And ExperienceA High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience. General computer skills are essential and must be proficient in Word, Excel, and PowerPoint.
Language SkillsAbility to read and interpret documents such as safety rules, TSA Laws and Regulations, operating and maintenance instructions, and procedure manuals. Have the ability to write routine daily reports and communicate issues to your supervisor. Demonstrate and utilize your ability to speak effectively and provide excellent customer service to groups of customers/owners/guests or team members.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages,
Reasoning AbilitiesAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical DemandsThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand, walk, and sit. The team member is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and color vision.
Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
Job description subject to revisions at any time at the company’s discretion based on business needs.
Additional InformationWhy Westgate?
About Westgate Vacation Villas & Town Center Resort:Westgate Vacation Villas & Town Center Resort, which boasts more than 3,000 accommodations, offers you a great opportunity to meet and share stories with guests who arrive from around the world to enjoy Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers such as 14 heated outdoor pools, 14 hot tubs and the state-of-the-art Ship Wreck Island Water Park.
Job DescriptionJob Description Tour Desk Agents will welcome our guests, go over any previously agreed upon incentives, and will prepare our prospective buyers for their tours.
Duties
- Effectively check guests into and out of the tour assignments for that morning
- Coordinate the general office administration for the Vice President of the VOA.
- Provide clerical assistance to the General Manager and Senior Management as necessary
- Help with routine and special projects for the Vice President, General Manager and/or Senior Management
- Assist with researching, resolving, and documenting internal and external issues
- Compile and distribute daily and weekly statistical data to members of management, including reports and spreadsheet information about the resorts
- Coordinate general office administration including correspondence, photocopying, file maintenance, and supply inventory
- Answer multi phone lines, take messages and answer general questions regarding complaints and inquiries
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education And ExperienceA High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience. General computer skills are essential and must be proficient in Word, Excel, and PowerPoint.
Language SkillsAbility to read and interpret documents such as safety rules, TSA Laws and Regulations, operating and maintenance instructions, and procedure manuals. Have the ability to write routine daily reports and communicate issues to your supervisor. Demonstrate and utilize your ability to speak effectively and provide excellent customer service to groups of customers/owners/guests or team members.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages,
Reasoning AbilitiesAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical DemandsThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand, walk, and sit. The team member is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and color vision.
Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
Job description subject to revisions at any time at the company’s discretion based on business needs.
Additional InformationWhy Westgate?
- Get access to your pay as you need it with our Daily Pay benefit
- Wellness Programs
- Fun, family culture
- Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Job Summary
JOB TYPE
Full Time
INDUSTRY
Accommodations
SALARY
$45k-60k (estimate)
POST DATE
03/05/2023
EXPIRATION DATE
06/05/2024
WEBSITE
westgateresorts.com
HEADQUARTERS
LAS VEGAS, NV
SIZE
3,000 - 7,500
FOUNDED
2018
TYPE
Private
CEO
R INMAN
REVENUE
$500M - $1B
INDUSTRY
Accommodations
Related Companies
About Westgate Resorts
Westgate Resorts offers accommodations, dining, spa and hospitality services.
Show more
The following is the career advancement route for Tour Desk Agent positions, which can be used as a reference in future career path planning. As a Tour Desk Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tour Desk Agent. You can explore the career advancement for a Tour Desk Agent below and select your interested title to get hiring information.
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