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As our nationwide growth accelerates, our Regional Operations Team in Kansas City plays a key role in driving forward our mission of Bringing Happiness to Every Home® by improving the customer and referral marketing efforts to generate qualified leads for the local branch, while providing a five-star customer experience.
As a Branch Brand Ambassador at West Shore Home®, you will contribute to this mission by supporting two critical functions in West Shore Home’s marketing and sales processes. First, you will delight customers and improve their experience by delivering a gift and checking in on their happiness with the process to encourage improvement on Quality Control Questionnaire surveys to improve organic customer acquisition. Second, you will drive repeat and referral business by asking great questions about prospect future needs, selling the value of our design consultation, and coaching customers on the ease of utilizing our referral rewards program.
We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
What You’ll Contribute
In this role, you can expect to:
What It Takes to Succeed
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:
We Invest in YOU
We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us, and we are proud to have earned Top Workplaces USA for Compensation & Benefits recognition.
We’ve got you covered with:
More to Know
Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16 states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal – becoming America’s Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
#RHP
Job Type: Full-time
Pay: From $21.31 per hour
Benefits:
Compensation package:
License/Certification:
Work Location: On the road
Full Time
Civic & Environmental Advocacy
$95k-118k (estimate)
03/15/2024
05/14/2024
westshorehome.com
LANCASTER, PA
100 - 200
2006
$50M - $200M
Civic & Environmental Advocacy
Choosing the right company is as important as choosing the right products. Our goal is to provide the best customer service possible. We are locally owned and operated, specializing in replacement WINDOWS, DOORS, SHOWERS, BATHS & WALK-IN TUBS. We strive to be the best replacement contractors, because we believe it is all about helping people. Our mission is to bring happiness to every home. To do so we have created a culture around our CORE VALUES (listed below). Our company lives by these values to become the most admired home improvement brand in the U.S. -Personal Responsibility -Integrity ...-Excellence -Continuous Improvement -Great Live for Great People We strive to give our customers the best home improvement experience possible. We make your purchase simple by providing world class products, the best interest free financing in the industry and exceptional installation and service all from one company. By offering a one-stop-shop experience and by cutting out the middleman WE MAKE IT SIMPLE. We offer a simple and easy home remodeling experience. Our one-stop shop approach has been developed to make the process as convenient as possible for you. From start to finish, the West Shore experience is designed to leave you happy and excited about your home! Schedule Appointment > In-Home Design Consultation > Pre-Install Inspection > Installation > Happiness
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The job skills required for Marketing Brand Ambassador include Leadership, Futures, Planning, Presentation, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Marketing Brand Ambassador. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Marketing Brand Ambassador. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Marketing Brand Ambassador positions, which can be used as a reference in future career path planning. As a Marketing Brand Ambassador, it can be promoted into senior positions as a Category Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Marketing Brand Ambassador. You can explore the career advancement for a Marketing Brand Ambassador below and select your interested title to get hiring information.