Medical Office Manager

We are seeking an energetic Medical Office Manager to oversee the daily operations of our medical office. Requires greater than 5 years recent experience with strong leadership skills, and management of administrative and financial aspects of the office.

Job duties includes but not limited to:

• Responsible for supervising the daily operations, activities and staff
• Knowledge of credentialing providers with insurance companies.
• May be required to perform the duties of other employees in their absence. Per different departments.
• Performs the role of front desk associate, insurance specialist or billing when staffing needs require.
• Oversees all financial operations, including billing and coding
• Knowledge of billing & coding IDC-10 and collections
• Knowledge of insurance verification and front office activities
• Help with enforcing company policies
• Implement and practice confidentiality policies and procedures.
• Create internal financial reports.
• Oversee, and perform daily checks and reconciliation of daily charges, and collections. Record any discrepancies.
• Develop workflows and improve processes for different departments to ensure best quality and performance.
• Perform Evaluations of employees, including evaluations, disciplinary action and terminations
• Maintains schedule for staffing to ensure adequate coverage is available.
• Monitor employee’s time clock, overtime etc.
• Payroll calculations: Verifies and approves timesheets for employees.
• Creating weekly schedules for employees with proper coverage for every department.
• Conducts pre-employment screenings and interviews when there are position vacancies on team.
• Hire employees, assist in training, and organize training for employees per department. Testing and evaluating the knowledge of the employees per department for best performance and/or collection.
• Collecting time off requests.
• Work on and send medical records
• Assist with preparation for office staff meetings including but not limited performing reports, power point presentation preparation
• Having some bookkeeping experience is a plus and knowledge of how to pay bills
• Answers patient questions and responds or resolves patient concerns or frustrations.
• Must have a business mindset – Knowledge of business principles involved in planning, resource allocation, human resource concepts, operations, policies, and procedures. Building a strong team, reducing employee turnover.
• Marketing experience. Familiar with Social media. Participating in different events, approving contracts with other companies and revising insurance contracts.
• Strong communication skills with owners, employees, and patients.
• Strong personality to lead, multitasker and positive adviser
• Strong ability in marketing and PR of our services
• Ability to deal with patients in a Professional & Empathy manner. Strong ability of interactions with patients.
• Quality control of the front desk, and other departments.

Qualifications:

• 5 years or more of experience as a medical office manager
• Proven ability to manage a medical office efficiently
• An associate or bachelor's degree in healthcare management, business, or a related degree is required.
• A master’s degree in healthcare management, business, or a related degree is preferred.
• A Certified Medical Manager (CMM) designation from the Professional Association of Health Care Office Management (PAHOM) is preferred.
• Knowledge or background experience in medical billing & coding IDC-10 and collections
• Knowledge or background in Medical Assistant
• Knowledge or background experience of insurance verification and front office activities
• Skills in Human Resources
• Work well under stress and pressure
• Emotional intelligence
• Excellent organizational and time-management skills, ability to multi-task and perform well in stressful situations
• Great attention to detail and organizational skills.
• Previous experience with EMR.
• Criminal Record will be checked before offering a job or during the probation period.
• Bilingual (Spanish/English)
• Strong management skills

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Healthcare setting:

• Clinic
• Medical office

Schedule:

• Monday to Friday
• No weekends

Experience:

• Medical Office Management: 5 years (Required)

Ability to Commute:

• Brownsville, TX 78520 (Required)

Work Location: In person