If you want a fulfilling position where you can be sure your work makes a difference in people’s lives daily, this job is right for you! We are currently hiring Office Coordinator. We're looking for someone who enjoys talking with people on the phone and asking questions to understand their needs. This position acts as an ambassador for all WesleyLife At Home departments by answering questions about all services provided. The Office Coordinator also provides clerical and administrative support for home health program management and clinical operations.

Please note: This position is not remote, and is expected to work in our Urbandale office Monday through Friday, 8 a.m. to 4:30 p.m.

A day in the life of an Office Coordinator:

• Answers main on-call number, determines caller needs, and identifies solutions. Transfers calls as needed and coordinates follow-up when multiple departments are involved.
• Provides guidance and information to callers using in-depth knowledge of all WesleyLife services and departments and active listening skills. The Intake Coordinator is an integral part of the sales culture, acting as an ambassador for WesleyLife at Home.
• Greets visitors to the Urbandale office and directs them as needed.
• Uses the electronic medical record systems (EMR) to find information and answer questions.
• Back-up to Home Health scheduling, program assistant, and pre-bill coordinator. Receives phone, faxed, and emailed referrals to Home Health and Hospice.
• Maintains databases and enters data. Gathers information and prepares reports. Completes complex reports and mailings and prepares complex documents.
• Supports WesleyLife at Home directors as appropriate and deemed necessary.
• Builds relationships and networks with colleagues, clients, and community organizations.

What You’ll Gain

In addition to the competitive compensation you’d expect, WesleyLife offers true flexibility. You don’t want to work all the time, and we don’t want you to! In addition, our locations are filled with team members who have one another’s backs and leaders who genuinely care about each team member as a person.

We’re committed to creating the best work experience you’ve ever had. Why not give us a look today?

Compensation:

• The pay range for this position is $18.13 - $22.84 / hour The starting pay rate will be based on years of experience.
• Daily Pay: Use this app to access your wages on demand.
• Mileage reimbursement at 58.5 cents per mile 

Health and Financial Benefits:

• Comprehensive benefits package, including health, vision, and dental insurance
• 401(k) plan
• Scholarship reimbursement: Up to $3,000/year
• Tuition reimbursement: Up to $1,500/year
• Wellness incentives: Free wellness membership and cash incentives for staying healthy
• Educational discounts: Enjoy an 18% discount at Purdue University Global

Additional Perks:

• Referral bonus program: Earn bonuses for referring qualified candidates
• Voluntary benefits: Life, accident, and critical illness coverage available 

At WesleyLife, we believe everyone should have the opportunity to live a life of continued growth, experience, and meaning — and to pursue joy, regardless of physical, social, or economic circumstances. That applies to the people we serve — and the people who do the serving!

We want your job with WesleyLife to help you wake up each day with optimism, to reinforce to you that your potential is limitless, and to illustrate that joyful work is a part of a joyous life. You are a vital life-changer with an insistence on a purposeful life, and you deserve to choose a job that fits the way you’re committed to living your life.

At WesleyLife, we’re looking for candidates who are looking for more. If you insist on joy in your day-to-day work life, consider one of our roles. From clinical positions to hospitality roles to administrative positions, we offer all our team members the opportunity to create joy for themselves as well as the people whose lives they touch.

WesleyLife has been certified as one of 2023's Great Places to Work!  

With a legacy spanning over 76 years, WesleyLife has established an esteemed reputation for excellence. We are recognized across the Midwest for transforming the experience of aging. Committed to health and well-being, WesleyLife's networks offer a comprehensive range of services, encompassing brick-and-mortar Communities for Healthy Living alongside home health, hospice, in-home services, adult day programs, transportation, and home-delivered meals.

As recipients of the 'Great Places to Work' certification for the sixth consecutive year in 2023, we take immense pride in our vibrant and positive workplace culture. We actively foster growth and development, dedicated to nurturing your professional journey.

About WesleyLife: 

**Only qualified candidates will be contacted to move to the next step of the hiring process. Unfortunately, WesleyLife will not sponsor applicants for work visas.** 

WesleyLife believes in the value of diversity within our workforce and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment and drug screen.