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Customer Service Coordinator
Apply
$69k-90k (estimate)
Full Time 1 Week Ago
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Aerzen USA Corporation is Hiring a Customer Service Coordinator Near Atlanta, GA

Job Description

Job Description
Description:

Aerzen USA seeks a Customer Service Coordinator for our Atlanta, GA office!

What We Offer:

  • Competitive Salary
  • Opportunity to Grow
  • Generous Health Benefits (to include 96% company-paid benefit plans) with Company HSA Contribution
  • 401(k) with Company Match
  • Tuition Reimbursement Program
  • Profit Share Bonus Package

What You’ll Do:

  • Schedule service technicians.
  • Manage service orders, trip reports, time sheets, and expense reports.
  • Provide quotes for aftersales parts and service to customers.
  • Communicate the status of the service and repairs to the customer.
  • Generate after-sales leads and opportunities for the region.
  • Maintain accurate customer and product data.
  • Provide technical support to service personnel.
  • Ensures compliance with applicable Federal, State, Local and customer requirements about safety, employment, and environment.
Requirements:

Education: Bachelor's Degree (four-year college or technical school) or work equivalent -Field of Study: Technical or Business related, Engineering degree preferred.

Experience: 3 years of related customer support experience, preferably in a manufacturing environment.

Functional Skills: Excellent ability in planning, coordination, prioritizing, analyzing, and problem-solving; ability to handle multiple projects and tasks simultaneously; strong organizational and time management skills. High attention to detail and accuracy. Must have motivational skills and a strong sense of urgency to meet Customer commitments and "above expectations" manner.

Computer Skills: MS Office skills required; Business Center management software skills preferred.

Who We Are:

Aerzen USA was founded in 1983 and is a wholly owned subsidiary of Aerzener Maschinenfabrik GmbH, a recognized world leader in the production of rotary positive displacement machines since 1868. Aerzen USA is headquartered in Coatesville, PA, with multiple offices and service centers throughout the United States. Aerzen USA designs and manufactures positive displacement blowers, hybrid blowers, screw compressors, and high-speed turbo blowers with installations around the world. The company specializes in wastewater treatment aeration, pneumatic conveying of bulk materials, and process gas conveying with high-efficiency equipment and world-class product service and support.

For more information visit our website at: www.aerzen.com

Aerzen USA is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

SALARY

$69k-90k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

05/07/2024

The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.

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ABM US
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$42k-53k (estimate)
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If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Coordinator job description and responsibilities

Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.

01/06/2022: Las Cruces, NM

The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.

02/22/2022: Amarillo, TX

The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.

02/13/2022: Kingsport, TN

Deliver excellent customer service and lead by example.

01/09/2022: Baton Rouge, LA

Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.

02/25/2022: Harlingen, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Coordinator jobs

A passionate customer service advocate with strong critical thinking skills.

01/23/2022: Rochester, MN

CS coordinator may also provide the clients with product and service knowledge.

12/21/2021: Scranton, PA

The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.

03/15/2022: Akron, OH

The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.

03/02/2022: Albuquerque, NM

As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.

01/08/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Customer Service Coordinator.

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