Administrative Coordinator

The Wesley House Community Center is a Christian ministry established in 1907 to identify and build on the strengths of individuals and families to create a stronger community.

We currently provide academic, emotional, and spiritual support to 100 students. Our after-school program has an academic focus and helps students become enthusiastic learners. Our

Wellness in Senior Education, or WISE, program provides food, fun, and fellowship to under-served senior citizens.

We are located less than a mile from Downtown Knoxville and the University of Tennessee.

The Wesley House Administrative Coordinator will provide administrative support to the Wesley House Community Center. The Administrative Coordinator will help coordinate daily logistics within the center by providing exceptional customer service to parents, outside vendors, community partners, and various stakeholders that reach out to the organization daily.

The Administrative Coordinator will provide superior front-desk coverage and ensure that all administrative duties are completed in a timely, professional, supportive, and friendly manner.

Some evenings and weekends are required. This position may require limited travel.

Key Responsibilities :

• Utilize superior listening, speaking, communication, and logistical skills to oversee the front desk and provide exceptional service to guests / caregivers / visitors each day
• Complete administrative tasks in a timely manner, including answer phones, checking e-mails, making copies, organizing documents / files, and ensuring that participant documents / records are properly filed and organized at all times
• Ensure front desks is kept neat and tidy at all times
• Assist with planning and logistical manners regarding field trips, special programs, organization-wide events, etc.
• Manage and track applications and scholarship forms, ensuring accuracy and organization at all times
• Continuously update caregiver sign-in sheet
• Collect payments from caregivers, and carefully / accurately document payments / receipts for organizational records
• Enter checks from donors, print gift acknowledgments, and mail
• Develop and maintain sign-in sheets for all Wesley House Activities
• Employ strong communication skills to answer the phone and provide timely, professional, and support
• answers / messages, and relay information to staff as needed
• Assist with the coordination, planning, and implementation of Wesley House events, as directed by Director of Youth
• Services and various Wesley House leadership team
• Assist with transporting program participants to Wesley House from school and on field trips, as needed
• Assist with setup and preparation for Board meetings, including name cards, board packets, and board orientation binders
• Provides support with other Wesley House initiatives as time allows.
• Ensures that daily actions and behavior align with the mission, vision, and cultural values of the organization
• All other duties as assigned
• Experience or Skills Needed :
• Must be at least 18 years of age

Education and experience outlined below :

• High school diploma or equivalent 4 years of administrative and secretarial experience o Associates degree 2 years of administrative and secretarial experience
• Bachelor’s degree 1 year of administrative and secretarial experience
• Master’s degree : no experience required
• Excellent oral and written communication skills (including public speaking)
• Problem solving and multi-tasking
• Organization and leadership, as well as exceptional time management skills
• Knowledge of Microsoft Word, Outlook, Excel, Teams etc.

Work Hours & Compensation :

• Available Monday-Friday (1pm-5 : 45pm)
• $13 per hour with $.25 increase based on work and education experience

Reports To :

• Director of Youth Services
• If you are interested in joining the Wesley House team, please email Denarius Ross at

denarius@wesleyhouseknox.org

or call at (865) 524-5494 ext. 1004.

Last updated : 2024-05-08