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Overview
Subject matter expert to provide support and service for all technical aspects of the Climbing (Ladders) product line. Support all facets of field technical service to customers, sales, training and customer care.
Contribute to the development and maintenance of all technical service documents and communication to users through print and online.
Develop networks within WernerCo and the customer base.
Responsibilities
Qualifications
Experience & Education : Required :
Desired
Key Competencies
Special Requirements
LI-Hybrid
LI-KA1
Work Location : Hybrid remote in either Itasca, IL, West Middlesex, PA, Mooresville, NC, or Austin, TX.
EEO Statement
WernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind.
All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic.
WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.
Last updated : 2024-06-13
Full Time
$62k-83k (estimate)
05/22/2024
06/18/2024
The job skills required for Technical service representative include Problem Solving, Technical Services, Written Communication, Leadership, Initiative, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical service representative positions, which can be used as a reference in future career path planning. As a Technical service representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical service representative. You can explore the career advancement for a Technical service representative below and select your interested title to get hiring information.
If you are interested in becoming a Technical Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Service Representative job description and responsibilities
Technical service representatives help customers resolve technical problems associated with a product or service.
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Technical service representatives need to be current on technological developments and trends to be effective on their job.
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Technical service representatives maintain record of call transactions using computer systems and special tracking software.
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People experiencing tech related difficulties with hardware or software depend on technical service representatives to make things right.
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Guidance of the users to support them in becoming more productive.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Service Representative jobs
Understand the customer’s grasp of technology.
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Have a clear escalation pathway.
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Ability to use positive language.
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Consider a professional certification.
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Create a Service Catalog Template.
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