Facility: WCO - Wellstar Corporate Office

Job Summary:

Executive Director of Practice Operations for Wellstar Medical Group - Cardiovacular Service Line provides administrative, financial, and operational leadership to WellStar Physicians practices, in partnership with physicians. The Executive Director of Practice Operations illustrates practice growth through improved access, financial performance, and patient experience. Responsibilities include planning, organizing, delegating, coordinating and controlling the operation of all assigned practices. Ensures that quality services are provided according to established policies and procedures. Responsible for working in collaboration with practice's physician(s), Office/Practice Managers to manage overall operations. Additionally, the Executive Director Practice Operations will lead projects for WMG that support system initiatives (i.e. EMR, Revenue Cycle, Clinical Operations, etc.). The Executive Director Practice Operations will also mentor Director Practice Operations with key strategies for WMG. This position requires a 5 day work week, plus occasional weekends and evenings.

Core Responsibilities and Essential Functions:

Human Resource Management
- Adheres to Wellstar Health System’s policy and procedure regarding overall human resource management and applies such policies and procedures consistently.
- Demonstrates effective hiring and management of staff.
- Mentors ADPOs and DPOs by leading projects that support WMG and Wellstar’s system initiatives. Financial Resource Management
- Responsible for the financial viability of the Wellstar Physicians Group practices, including but not limited to:
- Monitoring progress against budget
- Planning and implementing capital expenditures
- Following progress of business office (either central or local)
- Plans and maintains operating budget on a practice by practice level.
- Administers accounting and financial control systems, accounts receivables and budgets.
- Utilizes financial and operational principles in daily and long-term practice operations. Leadership and Professional Responsibility
- Cultivates a relationship of mutual respect and trust with providers and staff. Works in conjunction with Operational Leaders, Service Line leaders, Physician Leaders, Practice Managers, and to facilitate provider understanding and acceptance of good business management.
- Ensures providers at assigned practices understand their obligations as specified by their contract within the Wellstar Physicians Group.
- Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education.
- Exhibits professionalism in dress, style and manner.
- Project Leader for WMG on specific initiatives assigned by the AVP Operations and/or VP Operations. Practice Operations
- Supervises, advises, and holds accountable the Office/Practice Managers of multiple practices.
- Acts as a liaison between physicians and Wellstar Administration.
- Assures resource management to achieve practice business goals
- Directs practice operations to assure financial viability through service quality and clinical excellence to the population served.
- Demonstrates appropriate knowledge and proficiency of the IS and communication systems available to meet practice needs. Compliance and Risk Management
- Supports and applies a working knowledge of Wellstar Health System’s Standard and Department Policies and Procedures.
- Upholds all applicable regulatory agency guidelines.
- Supports Clinical Service Consultants and Office Staff in upholding clinical quality in the practice. Customer Service
- Adheres, supports and embodies Wellstar’s Medical Group’s Customer Service Commitment to Excellence.
- Strives for excellence in employee engagement and patient satisfaction.

Required Minimum Education:

Master's Degree in business or related field Required

Required Minimum License(s) and Certification(s)

Cert Healthcare Exec Preferred
Cert Healthcare Financial Prof Preferred

Required Minimum Experience:

Minimum 5 years healthcare management experience, preferably in a practice setting. Required

Required Minimum Skills:

Excellent communication and presentation skills, both verbal and written.
Knowledge and command of the principles of financial analysis, strategic planning, operations, human resources and information systems.
Ability to collect, analyze and apply data and other pertinent information to develop short and long term practice goals and budget needs.
Ability to work independently and to motivate and develop staff.
Work closely with physicians, other providers and Wellstar Administration to establish and meet short and long term strategic practice goals.
Proactively searches for and recommends opportunities to enhance practice services and revenue.Consistently demonstrates excellent leadership and customer service skills.