Responsibilities

Performs a variety of clerical office duties related to telephone management, receiving patients, insurance/billing, record management, and scheduling

Answers telephones, routes callers, takes messages and provides routine information to callers

Greets and registers patients in accordance with established policies and procedures

Schedules patient appointments within established parameters

Schedules patient appointments for patients with other provider offices including correct processing of necessary referral forms, pre-authorization forms, test instructions, patient benefit verification and transfer of patient information

Performs various duties for effective check-in and check-out of patients

Processes patient charges

Collects copays, deductibles and account balances

Performs various tasks related to end of day batch control, cash drawer etc

.Enters and/or retrieves data from established computer files using knowledge of various computer software applications

Processes requests for patient information according to policies and procedures

Researches billing questions and problems for patients with billing service

Types various letters, memos, and reports, as needed

Ensures patient confidentiality

Manages the insurance referral process according to policy

Maintains established policies and procedures, objectives, quality assessment, and safety standards

Provides outstanding service to all patients, providers, coworkers and customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation

WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics

WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization

Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information

Job Type: Full-time

Pay: $17.75 - $24.85 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Childcare
• Dental insurance
• Disability insurance
• Family leave
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Tuition reimbursement
• Uniform allowance
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Dermatology

Schedule:

• 10 hour shift
• 4x10
• No weekends

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:

• York, PA 17402 (Required)

Ability to Relocate:

• York, PA 17402: Relocate before starting work (Required)

Work Location: In person