About this role:

Wells Fargo is seeking a Lead Operational Risk Officer in Operational Risk Foundational Programs as part of the Operational Risk Measures, Metrics, & Monitoring Team.

Operational Risk Foundational Programs (ORFP) is responsible for defining and setting the methodology and standards for the operational risk foundational components, including but not limited to, internal control, risk assessment, operational risk events (internal & external), operational risk key risk indicators, self-assurance and independent monitoring, scenario analysis and stress testing. Operational Risk Foundational Programs is dedicated to providing direction, guidance, tools, and oversight to further enable effective operational risk management across the company. 

In this role, you will:

• Develop, implement, and monitor risk-based monitoring and metric programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events

• Evaluate the adequacy and effectiveness of metric and monitoring policies, procedures, processes, systems, and internal controls

• Maintain a balance between risk mitigation and operational efficiency, working with US and WFIP leaders to execute a 24x7 operating model 

• Provide operational risk monitoring and metrics expertise and consulting to risk type teams and business aligned oversight groups 

• Design and coordinate the development and maintenance of procedure and training materials 

• Report program results and findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Evaluate data sources needed for metric creation and work with analytics team to ingest data and automate metric creation.

• Conduct impact analysis on results from Risk appetite and key indicator measures to see how they impact company's risk capacity/appetite and inform strategic initiatives.

• Provide ongoing guidance to front line groups, Risk type teams and Business aligned oversight groups on how to execute the requirements of the operational risk KRI program.

Required Qualifications:

• 5 years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Oversight experience from the 2nd line of defense 

• Experience in one of these areas, including but not limited to data analysis, database management, statistical modeling, or other quantitative disciplines

• Experience working with operational risk indicators and risk metrics

• Strong understanding of regulatory environments and expectations related to risk metrics

• Experience building partnerships, collaborating, and influencing at senior levels and across lines of business as well as with corporate partners

• Excellent verbal, written, and interpersonal communication skills 

• Ability to articulate complex concepts in a clear manner 

• Ability to successfully partner with a diverse and geographically dispersed team

• Self-motivated and able to adapt to dynamic work environment with multiple priorities and strict timeliness

• Ability to develop and articulate sound proposals to key stakeholders, including ability to influence and drive timely decision making

• Ability to translate ambiguous ideas/issues into well-defined plans/solutions

Work Locations:

• 401 S Tryon St – Charlotte, NC

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.