About this role:

Wells Fargo is seeking a Senior Business Execution Consultant to support discovery and research for Consumer Collections and Servicing (CCS) letter implementation work

In this role, you will:

• Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

• Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

• Work independently to make recommendations for support function by providing support and leadership

• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience

• Collaborate and consult with team leaders in developing project plans, policies and procedures

• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

• Liaison with numerous partners, including, but not limited to business, Change Management, Implementation, Technology, and Product Teams.

• Participate and/or lead reviews for potential change requests to ensure solutions, impacts, dependencies, and appropriate partners are identified to create an effective and efficient implementation process.

• Partner with CCS Customer Communication Team from Change Request in-take to completion.

• Establish a consistent and predictable process to increase quality and efficiency of Change Requests.

• Demonstrate flexibility and attention to detail in a matrixed environment.

Required Qualifications:

• 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2 experience with Consumer Collections & Servicing customer communications letters.

• Experience with issue management and implementing sustainable corrective actions.

• Experience performing discovery and analysis to identify impacts to customers, employees, in-flight work, partners, processes, and procedures.

• Experience gathering and creating change/project requirements working through dependencies to create an execution plan.

• Experience with continuous improvement of people, processes, and procedures.

• Ability to demonstrate strong partnership and collaboration in working with various partners to solution and plan for work that is complex and often has multiple dependencies.

• Ability to work independently and within agile kanban team.

• Ability to prioritize and demonstrate a high level of time management.

• Ability to handle conflict resolution

• Strong attention to detail skills.

Must be able to work at one of the locations listed

This position is not eligible for Visa sponsorship

Job Expectations:

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.