About this role:

Wells Fargo is seeking a Capital Markets Middle Office Senior Manager to join the Process Review & Enhancement (PRE) team within Corporate and Investment Banking (CIB) Operations. The individual will manage a program responsible for the cross functional Self-Inspection Program governance, Business Continuity & Resiliency Planning, and Information Security functions for CIB Operations. The successful candidate will utilize his or her knowledge of and experience in Capital Markets Operations products and processes to drive a strategic program of Self-Inspection governance, management of user access and resiliency planning covering the various teams and asset classes within CIB Operations.

The cross functional Self-Inspection Program governance role is responsible for identifying control and process gaps and measuring the effectiveness of controls in managing operational risk, identifying, and communicating trends related to the effectiveness of controls, and implementing control related improvements impacting CIB Operations. This individual will influence the organization on behalf of the Self-Inspection Program to ensure that prioritization and decision making are made with transparent risk and control information, in line with feedback and perspectives from Operations leaders and other business partners. The individual will leverage Capital Markets Operations experience to work with line teams and across the Self-Inspection Program to document standards for best practices, in support of the control framework. The individual will work with Business Control and Operational Risk at various levels in the organization to drive out consistent practices. The role will collaborate with Operations team members and business partners to recommend solutions for the remediation of control and process gaps across the platform, while capturing and escalating top risks within CIB Operations.

The Information Security function provides user access management support across all CIB Operations teams; including both internally provisioned access and any external access required for the CIB Operations and India CIB Operations teams. This individual is listed as a matrix owner for the CIB Operations SIMBA Matrices that contain all identified functional role profiles and the associated applications/access levels for each profile. This manager is responsible for implementing a user access strategy designed to educate CIB Operations and India CIB Operations team members and improve accuracy and efficiency in the access provisioning process. 

The Business Continuity & Resiliency Planning (BCRP) function is responsible for managing and maintaining individual BCRP documents encompassing all CIB Operations teams and locations, including all required annual exercise and maintenance activities for each plan. They support both internal and external audit events providing user access level details and appropriateness rationale for identified applications and team members as required by the audit team. This team member is certified in WF Business Continuity & Resiliency Planning and maintains the certification annually.

In this role, you will:

• Lead a team focused on the execution of cross functional Self-Inspection Program governance, information security/user access management, and business continuity & resiliency planning functions
• Perform ad-hoc control analysis for teams as required
• Understand risks and control gaps across the platform and identify trends. This requires a working knowledge of processes and products across capital markets operations
• Assist CIB Operations in facilitating a culture of timely and transparent escalation and communication
• Recommend best practice and control remediation for capital markets products, process, and external risks, including enhancements to existing or new controls to further mitigate risk, including leadership for related projects and remediation work
• Manage, organize, and track risk & control initiatives effecting CIB Operations
• Provide insights into trending around increased risk exposure
• Engage with all levels of professionals and managers companywide
• Provide vision, direction, and expertise to senior leadership
• Collaborate with risk partners in Audit, Compliance, Business Control, Operational Risk, and Operations’ LOBs to actively manage risk and control initiatives
• Work with regulators, external vendors, and consulting firms
• Make recommendations for enhancements to existing or new controls to further mitigate risk
• Partner with senior business leaders to rate the control environment
• Serve as a control consultant for the CIB Operations team as issues arise or new processes are implemented
• Deliver solutions that are long-term, large scale, cross functional and require vision, creativity, and innovation

Required Qualifications:

• 6 years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3 years of management experience

Desired Qualifications:

• Extensive experience identifying risk factors and ensuring enactment of appropriate controls
• Extensive knowledge and understanding of securities and/or derivative products
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, and SharePoint) skills
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, interpersonal communication skills
• Demonstrate a proven ability to drive collaboration, build relationships and influence at all levels
• Ability to work effectively, as well as independently, in a team environment
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management partners/stakeholders
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast-paced deadline driven environment

Job Expectations:

• This position offers a hybrid work schedule (minimum 3 days per week onsite) in the preferred location listed below.
• Relocation assistance is not available for this position.
• Visa Sponsorship not available for this position

Preferred Locations:

• 550 S. Tryon Street - Charlotte, NC

Posting End Date:

• 1 April 2024

Corporate & Investment Banking (“CIB”) delivers a comprehensive suite of capital markets, banking, and financial products and services. As a trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.