About this role:

Wells Fargo is seeking a Business Execution Consultant who is passionate about driving change and advancing the operation. This person will be expected to be a proactive self-starter that drives and change and implementation. The Business Execution Consultant will work with management at various levels while supporting CCS Frontline Risk Quality Assurance operation.

In this role, you will:

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives

• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics

• Determine areas of strength or Business Execution opportunity within defined scope of work

• Ensure successful implementation planning, solution preparation, delivery to the CCS Frontline Risk teams.

• Establishes strategic implementation plans with project managers and executive sponsors that coordinate change activities, creatively solve problems and monitor sustained change to internal team members.

• Designs complex processes and procedures in consultation with subject matter experts

• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations

• Utilize independent judgment to guide moderate risk deliverables

• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business

• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business

• Collaborate and consult with leaders and executive management

• Provide work direction to less experienced Strategy and Execution staff

• May be responsible for ensuring business requirements for technology changes meet the business need and are tested and implemented into production flawlessly while following all Change Management protocols.

Required Qualifications, US:

• 2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience creating intake requests for analytic teams, understanding of SQL or data mining 

• Experience creating clear business requirements document (BRD), completing UAT, and managing projects through completion 

• Experience with strategy development, project management, and implementation 

• Tableau data visualization experience 

• Proven experience leading people, projects, or processes

• CCS (Consumer Collections and Servicing) experience 

• Jira Experience

• Ability to collect data through multiple sources such as Excel, databases, etc.

• Strong risk and control fundamentals

• Ability to take initiative, identify opportunities and implement change

• Ability to successfully engage in and prioritize multiple initiatives simultaneously and meet deadlines amid shifting priorities

• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, One Note, and Project) skills

• SharePoint Site Collection Administrator (SCA) experience

• Excellent verbal, written, and interpersonal communication skills

• Strong root cause analysis skills

Job Expectations:

• This position is not eligible for Visa Sponsorship.

• This position offers a hybrid work schedule

Position Locations:

• 800 S Jordan Creek Pkwy - WEST DES MOINES, IA

• 1525 W WT Harris Blvd. - CHARLOTTE, NC

• 7711 Plantation Rd. - ROANOKE, VA

Required locations for this position is listed above. Candidate must reside within a reasonable commute to the site location. Relocation assistance is not available for this position.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.