Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking a Business Accountability Manager

In this role, you will:

• Manage and develop a team of specialists and coordinators tasked with activities in support of the business' risk mitigation activities
• Manage a Quality Assurance group or diverse and complex department focused on designing and defining quality programs and requirements for the business
• Identify and recommend opportunities for process improvement, risk mitigation, and control opportunities
• Provide direction through managers, ensuring quality standards are maintained and ensuring enactment of approaches to correct problems
• Make decisions and resolve issues regarding resources, objectives, and operations of team to meet business objectives; interpret and develop policies and procedures for functions with low to moderate complexity and risk within scope of responsibilities
• Manage allocation of people and financial resources for team
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4 years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2 years of leadership experience
• Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired Qualifications:

• FINRA Series 9 and 10 (or 24) examinations,
• Brokerage or Wealth Management experience
• Quality Assurance or Audit experience
• Experience with Analytics or performance management
• Experience resolving and working through escalated and complex customer issues
• Ability to be flexible and adjust plans quickly to meet changing business needsAbility to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
• Strong analytical skills with high attention to detail and accuracy
• Ability to develop partnerships and collaborate with other business and functional areas
• Ability to maintain professional etiquette under pressure
• Ability to leverage skills in communication, relationship management, influence, and negotiation to effectively engage partners and internal/external stakeholders of all levels
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Experience delivering results in a fast-paced, deadline driven environment
• Excellent written, verbal and interpersonal communications skills
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

• Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position.
• FINRA Series 9 and 10 (or 24) examinations, or equivalent must be completed within a 90 day time period following commencement of employment, depending upon the number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required
• Ability to work hybrid schedule -1 week in the office, 1 week remote
• Must work in one of the posted locations

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.