This is an excellent position for a bachelor's level candidate to grow in clinical experience shadowing and assisting Clinicians with supporting families. Looking for a career in Social Work, thinking of going back to school for your master's? This could be an opportunity you want to look into! 

Background:

Mobile Crisis Intervention Services (MCIS) provides home and community-based responses to children and youth experiencing a behavioral or psychiatric crisis. Mobile Crisis services are available 24 hours a day, 7 days a week and 365 days per year and are available throughout the greater Waterbury, Danbury, and Torrington regions (42 town catchment area). All staff are required to work their assigned schedule but may be asked to shift/alter this in response to high workflow time periods.

 The Bilingual Family Support Specialist is responsible for direct services with and community outreach to children, adolescents, and their families in Mobile Crisis Intervention Services. Specialist works primarily to support families in the implementation of their crisis plan. These services may occur in the home or community as clinically indicated. They may partner with Crisis Clinicians in crisis assessments in the home, and then collaborate with the family in accessing additional resources in their community. The Family Support Specialist will have an assigned schedule, but hours worked may vary according to client need and may include evening, night and weekend support. They may also participate in community outreach efforts to educate referral sources to MCIS services. They maintain confidential records and collaborates with other professionals and team members. They will carry a company-provided cell phone during assigned periods and responds as directed by a supervisor to calls in person, via phone or through telehealth.

EXAMPLES OF RESPONSIBILITIES:

1. To provide direct supportive service with children, adolescents, and their families as a part of the MCIS team. These services take place primarily in the home of clients and may include crisis support, case management, and follow-up support as needed. 

2. To assist in the development and implementation of crisis (stabilization) plans.

3. To provide required support services including but not limited to care coordination, referral, and linkage to identified services, translation, and psychosocial support.

4. To support families’ implementation of their crisis stabilization plan in their homes and communities after an MCIS evaluation.

5. To assist with the transition of 211 referred cases to agency staff for deployment and assessment.

6. To provide child/youth support in conjunction with an MCIS clinician in schools, emergency departments, or community locations, including the identification of strengths and coping skills, and the development of a safety plan.

7. To complete required documentation and referrals within agency-approved timelines to ensure appropriate case coordination.

EDUCATION & EXPERIENCE:

Candidates should possess a college degree (BA, BS or BSW) in a human service field (e.g., social work, child development, or psychology, etc. Candidates must have the skills necessary to meet the cultural and linguistic needs of the families to be served. Two years of experience working with children, and families or providing crisis intervention is preferred. Must be fully bilingual English-Spanish. 

LICENSURE/CERTIFICATION/REGISTRATION

Valid driver’s license with a good driving record.

Location:Waterbury (FREE parking)

Schedule: possible schedules:

Sunday - Thursday; flexible hours 8 am-4 pm or 9 am-5 pm.

or Tuesday - Saturday; flexible hours; 2 pm-10 pm. 

Hourly rate: $24.04 plus mileage reimbursement for any business-related miles.