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Wellist is seeking a detail-oriented individual to help make life easier for our users (patients, employees, and their families). This role connects directly with users via phone and email to make sure they have all the support they need during sensitive and often challenging times. This can include things such as a dog walker for someone recovering from knee surgery, financial grants for breast cancer medical bills, support groups for caregivers, and many other areas of support.
Our ideal candidate will be energized by daily communications with users (phone and email), passionate about improving user’s lives, and able to stay organized when handling large amounts of user information. This role will be responsible for outreach to patients, employees, and families, speaking with hospital staff, HR managers, and finding, confirming, and recording helpful and appropriate resource information for patients and employees to access.
What You Will Do
What You Bring to Wellist
About Wellist
Wellist is a mission-driven digital health company that provides effective consumer navigation at scale. Wellist has historically served patients and care teams at leading health systems (e.g., Yale New Haven Health, HCA) and in 2022 expanded its offerings to support different types of employers. Our employer solution provides an omnichannel benefit front door that increases strategic engagement across the benefits portfolio and meaningfully reduces cost.
Wellist’s outstanding contributions have been recognized by organizations including Fast Company (Most Innovative Companies 2024 - Human Resources), MassTLC (Most Innovative Technology of the Year – Healthcare), Rock Health (Top 50 in Digital Health honoree, Diversity Leadership), American Business Awards (Company of the Year, Silver Stevie – Health Products and Service) and BostInno (50onFire, Health and Medicine winner).
Why work here
Full Time
$73k-94k (estimate)
05/06/2024
07/05/2024
wellist.com
BOSTON, MA
25 - 50
2013
NICHOLAS VANTZELFDE
<$5M
Wellist is a consumer navigation program that puts tools directly into the hands of patients, families and caregivers for easy and seamless access to personalized support for health care services and everyday human needs. We enable health care organizations to increase patient loyalty and grow their patient base through customized navigation programs.
The job skills required for Support Associate include Attention to Detail, Data Entry, Communication Skills, Leadership, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Associate positions, which can be used as a reference in future career path planning. As a Support Associate, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Associate. You can explore the career advancement for a Support Associate below and select your interested title to get hiring information.