National Express Shuttle and Transit operates mobility systems that enhance peoples’ lives by transforming their daily journeys. Our strategy is to deliver transportation solutions for connected communities, campuses and workplaces based on solutions that reduce carbon emissions and traffic congestion by promoting safe and reliable shared alternatives to driving alone.

The company is part of National Express North America, a business unit of National Express Group, a global mobility leader serving nearly 800 million bus and rail passenger journeys on four continents. With more than 4,000 employees across 37 regional customer service centers operating a fleet of 2,600 vehicles, including alternative fuel and zero emission, National Express Shuttle and Transit is uniquely positioned with unparalleled expertise, scalability and global best practices to address strong demand from public and private sector customers and evolve their mobility programs into the future. Explore our solutions and career opportunities at www.wedriveu.com and www.nationalexpresstransit.com.

Job Description:

The Safety Manager will be responsible for developing, overseeing, and enforcing safety compliance for our transit program. The Safety Manager will strategically oversee all areas of safety and compliance with respect to DOT/OSHA/CAL-OSHA regulations and prepare our workforce for our client’s needs.

Responsibilities:

• Lead, design, develop and implement initial and recurrent training programs for transportation personnel.
• Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.
• Proactively recruit individuals to apply and train them to become Drivers
• Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
• Provide on-going training and performance evaluations for all Driver employees
• Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office.
• Develop and conduct regularly scheduled Driver Safety Meetings.
• Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.
• Investigate customer service complaints relative to safety issues and take appropriate corrective action.
• Administer and maintain Company Safe Driver Award Program.
• High School diploma or equivalent. Some college preferred.
• 3 years as a Trainer in transportation industry desired

Qualifications

• Supervisory experience preferred; specifically experience supervising/training a driver workforce
• Must complete company certification program.
• Equivalent work experience as a Trainer can be substituted as appropriate.
• Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
• Strong leadership skills and interpersonal skills
• Strong organizational and group presentation skills
• Well-developed multi-tasking and time management skills
• Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
• Ability to respond to unanticipated events to ensure excellence in customer service.
• Ability to Investigate claims and incidents of questionable conduct, accidents etc.
• Computer literacy skills in word processing and spreadsheets

At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.