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Customer Service Clerk
Webster University St. Louis, MO
$31k-39k (estimate)
Other | Colleges & Universities 5 Months Ago
Save

Webster University is Hiring a Customer Service Clerk Near St. Louis, MO

Description
  • Receives and delivers mail from/to university departments.
  • Sorts and places mail in proper boxes, or releases to approved department personnel.
  • Processes mail including weighing outgoing mail parcels and applying proper postage.
  • Performs receptionist duties such as greeting visitors, answering inquiries, screening telephone calls and routing incoming calls.
  • Sells stamps and certifies mail.
  • Uses recommended procedures for the safe and proper handling of letters and packages.
  • Copies and collates office material.
  • Assembles and files information by predetermined category.
  • Operates various office machines such as typewriters, calculators, computers, etc.
  • Enters data as required on computer terminal.
  • Operates cash drawer and balances daily postage sales.
  • Prepares itemized postage billing for each department.
  • Makes postings to various departmental records and prepares reports involving tabulation of posted data and simple arithmetic calculations.
  • Types postage vouchers and disseminates to business office for approval.
  • Maintains equipment in good working order by coordinating service calls, as required.
  • Tracks and recovers lost mail.
  • Tracks damaged postage and prepares and sends credit form to post office.
  • Substitutes in other areas of Administration.
Location:
Webster Groves Campus-WEBG
Minimum Qualifications
Working knowledge of the various software used by the print shop.
Competent with MicroSoft Office Suite
Good knowledge of basic arithmetic and making simple arithmetic calculations.
Ability to follow detailed oral and written instructions.
Good knowledge of mail room practices and procedures, including operation of such equipment as stamp machine, scales, or metering machine.
Knowledge of proper telephone usage.
Ability to concentrate on detailed projects during numerous interruptions by telephone and walk-in inquirers.
Ability to communicate effectively, both orally and in writing.
Ability to exercise important human relations skills in establishing and maintaining effective working relations with the university community.
Preferred Qualifications
Positive and outgoing with enthusiasm for customer service.
Ability to multitask and prioritize projects and problem solve.
Department
Mail and Copy Solutions-MAIL
Special Instructions For Applicant
Physical Demands
May be required to lift, push or pull up to 60 lbs.
May be required to stand for extended periods.
Ability to walk the campus in all weather conditions.
Ability to ascend/descend stairs.
Ability to communicate on the phone and in person.
Ability to do keyboard entry, including use of a keypad and manipulating a mouse.
To apply, visit https://recruiting.adp.com/srccar/public/RTI.home?r=5000889224500&c=1180715&d=ExternalCareerSite&rb=jobelephant
jeid-11f8838160ff8249b25f2e272b70384b

Job Summary

JOB TYPE

Other

INDUSTRY

Colleges & Universities

SALARY

$31k-39k (estimate)

POST DATE

01/22/2023

EXPIRATION DATE

06/29/2024

WEBSITE

webster.edu

HEADQUARTERS

SAINT LOUIS, MO

SIZE

3,000 - 7,500

FOUNDED

1915

TYPE

Private

CEO

JULIAN SCHUSTER

REVENUE

$50M - $200M

INDUSTRY

Colleges & Universities

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About Webster University

Webster University provides undergraduate and postgraduate degree programs.

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The job skills required for Customer Service Clerk include Microsoft Office, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Clerk. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Clerk positions, which can be used as a reference in future career path planning. As a Customer Service Clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Clerk. You can explore the career advancement for a Customer Service Clerk below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Clerk job description and responsibilities

Develop, build and expand customer base through providing quality customer services.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Recommend changes that could provide a better experience to customers.

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Listen attentively to caller needs to ensure a positive customer experience.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Clerk jobs

The best CSRs are genuinely excited to help customers.

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Must have the ability to use positive language.

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You must able to understand the customer’s expectations.

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Gain some customer service experience to enhance your chances when applying in the future.

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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Customer Service Clerk.

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