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Monday (8 am 5 pm), Thursday (9 am 6 pm) and Saturday (7:30 am -12 pm). In the event of a holiday on the scheduled workday, working the day after the holiday would be expected.
Summary:
The Call Center is made up of an employee friendly team focused on helping members with their day-to-day banking needs and serves as the main point of contact for most members of Webster First. All members of the Call Center team work together to provide the highest level of quality of service to our members.
Call Center Representatives are an important part of the team. The main responsibilities are answering phone calls, emails, and online requests for members.
Primary Duties and Responsibilities:
Supervisory Responsibilities:
There are no supervisory responsibilities for this position.
Education/Training Experience:
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Ability to listen and talk on the phone for several hours per day.
Work environment is a steady-paced, team oriented, open-minded, goal driven office setting where learning, critical thinking, personal accountability, and constructive feedback are routine. Social interaction is required via phone, meetings, and email. Noise and sound levels are that of a typical call center environment.
Part Time
Lending & Credit
$38k-49k (estimate)
03/27/2024
05/26/2024
websterfirst.com
WEBSTER, MA
100 - 200
1928
Private
MICHAEL LUSSIER
$50M - $200M
Lending & Credit
The job skills required for Call Center Rep Part Time include Customer Service, Call Center, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Rep Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Rep Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Rep Part Time positions, which can be used as a reference in future career path planning. As a Call Center Rep Part Time, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Rep Part Time. You can explore the career advancement for a Call Center Rep Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/25/2022: Kansas City, KS
Agents are responsible for making outbound calls to set appointments and gather survey data.
01/15/2022: Duluth, MN
Call Center Representatives are general responsible for handling large amount of customer calls.
03/27/2022: Canton, OH
A call center rep should be able to handle pressure.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
03/03/2022: Hartford, CT
Call center agents might have to handle a chatty customer one moment and an angry one the next.
02/24/2022: Parkersburg, WV
Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.
03/22/2022: Miami, FL
Call center rep are customer oriented.
01/27/2022: Saint Petersburg, FL
Step 3: View the best colleges and universities for Call Center Rep.