This hybrid role reports to a Fleet Manager and is based in Phoenix, Arizona.

In this role, you'll:

• Perform quantitative and qualitative analyses with internal partners that translates data into actionable insights for fleet health metrics
• Deliver recurring reports on fleet performance against availability targets, report on progress against issue resolution paths, and escalate findings to Engineering and Operations teams
• Guide corrective actions by establishing process, policy, and technical functionality requirements which mitigates scaled risk, prevents issue recurrence, and ensures effective fleet operations
• Analyze end-to-end capability recovery metrics, generate reports of offline time attribution, and lead technical and operational improvement efforts
• Travel to operational regions to perform fleet inspections, verify technical and operational interdependencies are met to ensure fleet online rate
• Foster collaborative relationships with operations, engineering, and external suppliers, to ensure effective issue response strategies
• Work with fleet tooling and data science teams to evolve data signal availability and define metrics calculations
• Ensure a responsive Supply Chain by providing inputs for fleet issues

At a minimum we'd like you to have:

• A B.A., B.S. and/or an automotive technology degree.
• 5 years experience in automotive service, fleet management, and/or automotive technology development
• Demonstrated ability managing programs leveraging scaled analytics with an understanding of statistical principles
• Demonstrated ability to perform and facilitate technical root cause analysis initiatives along side engineering partners
• Technical understanding of complex automotive and autonomous driving systems as well as systems diagnostics best practices and root cause analysis best practices
• Diagnostic troubleshooting experience with HV, CAN, Flexray, LIN, HVAC, cooling, chassis, and suspension
• Experience working with CAN logging and analysis tools (CANalyzer, CANoe, CANape)
• Strong competency with Google Workspace tools or equivalent
• Ability to be responsive outside of normal business hours as needed
• Ability to travel approximately 10% of time

It's preferred if you have:

• Experience with Automotive OEM
• The ability to debug complex electrical, mechanical, optical and software systems
• Experience with SQL, R, or other data analytics languages
• Demonstrated ability to partner with and align executive stakeholders across a diverse geographic and functional landscape

While at Waymo, you will enjoy benefits that cover...

Health and wellness: Our people are at the heart of everything we do. At Waymo, you can enjoy top-notch medical, dental and vision insurance, mental wellness support, a Flexible Spending Account (FSA), a Health Saving Account (HSA), and special wellness programs.

Financial wellness: Your financial peace of mind is important to us. At Waymo, we offer a great compensation package, bonus opportunities, equity, a generous 401(k) plan, 1-on-1 financial coaching, a 529 College Savings Plan and lots of other perks and employee discounts.

Flexibility and time off: Take the time you need to relax and recharge. Enjoy the flexibility to work from another location for four weeks per year. We support an on-site or hybrid work model and offer remote working opportunities, paid time off, bereavement, sick, and parental leave.

Supporting families: When it comes to growing your family or caring for your loved ones, you have our full support. Enhanced leave options include paid parental leave (birthing parent gets 24 weeks of paid leave with up to 4 weeks of additional leave before their due date, and non-birthing parent gets 18 weeks of paid leave), and 20 days of subsidized backup childcare or adult/elder care.. Access to fertility care or adoption support as you grow your family.

Community and personal development: At Waymo, you'll find a range of opportunities to grow, connect, and give back. We offer education reimbursement, personal and professional development, mentorship, and other ways to connect through Employee Resource Groups (ERGs), other internal groups, and even time off to volunteer.

Cool perks: Access to Google offices, cafes, wellness centers, massages, and so much more. To support your wellbeing at home, you can enjoy at-home fitness and cooking classes, and more.

#LI-Hybrid