Come join the team that is reinventing home! Wayfair is hiring for our AllModern retail store! If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s AllModern store might be the future home for your career.

What you’ll do :

As an authentic brand ambassador for the Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest and best home online assortment brought to life in our stores.

Ignite an on-brand design space utilizing all of our design and omni channel tools and services to bring our customer’s design aspirations to life.

Assist the Store Manager in bringing the Wayfair brand family to life by building a high performing customer centric team, and actively linking them in an authentic way to all channels.

Lead and develop a team of Design Advisors to meet sales goals

Master our brand story and be able to share our brand with polished communication, personal appearance and professionalism.

Consistently recruit, hire, and retain a salesforce that delights and inspires our customers while driving sales and providing design advice.

Build a talent pipeline, both internal and external, to deliver budgeted sales and best in class customer experience

Build schedules that allow for best in class customer service, meet all operational business requirements and are fair and balanced for associates.

Maintain leadership presence through effective floor management and resource allocation.

Perform opening and closing routines and provide supervision to ensure the store is meeting financial goals and associates are providing best in class service to our customers.

Foster and instill a culture of accountability and continuous feedback to promote a profitable, positive, and dynamic environment.

Assist the Store Manager in leading a team to always use good judgment; demonstrate a culture of ethical conduct, security, and compliance.

Ensure the team feels supported and inspired daily; Treat all personnel internally and externally with respect, empathy, and inclusion.

Lead customer fulfillment across all channels leveraging all services including (order pick up, outgoing shipment, incoming inventory, home delivery, Installation).

Manage stockroom organization and supply levels to maximize efficiency, safety and productivity to support sales floor replenishment and omni channel fulfillment.

Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.

Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment in all departments to ensure the sales-floor is adequately stocked.

Maintain visual standards of the store, per home office directive.

Participate in operational store activities as needed : bringing new products to the floor, floor sets, replenishment, substitutions and general store upkeep.

Bring a willingness to share innovative ideas and solutions to continuously improve team operations.

Live by, emulate, and guide by our People Principles every day.

What you’ll need :

3 years of retail leadership experience. Interior design, furniture or home goods experience preferred.

3 years of design experience strongly preferred

Exceptional analytical, problem-solving and decision-making skills.

Proven ability to motivate, influence and inspire yourself and others.

Track record of thriving in a fast paced and changing environment.

Essential Functions :

Excellent verbal communication skills.

Excellent active listening skills.

Excellent sales and customer service skills.

Extensive knowledge of the merchandise sold.

Ability to anticipate customers' needs.

Ability to recommend merchandise to customers.

Ability to operate or to quickly learn the stores point-of-sale system

Technical acumen to learn necessary software; experience with Google Cloud G Suite, including Docs, Sheets, Slides, and forms preferred.

Ability to process information and merchandise through a computer system and POS register system.

Physical Requirements :

While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms.

The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl.

The employee must regularly, frequently or occasionally lift and / or move up to 50 lbs

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Hours :

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work / life balance and takes their scheduling preferences into consideration.

Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Employment in this role will be contingent on successful completion of a background check.

Compensation starting at $$27.70 an hour, which increases based on experience quarterly bonuses, medical benefits and a generous employee discount.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities.

As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes.

Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career.

If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success.

We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all.

Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair.

Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here : https : / / www.

wayfair.com / careers / privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.

com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.

Last updated : 2024-05-06