Warehouse Manager is responsible to direct receiving, warehousing and distribution operations. Manager will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products.

The incumbent will have responsibility for directing office and operations employees in day to day tasks to ensure seamless operations, productivity targets are achieved and that all warehouse processes are running smoothly and promptly.

• Plan, organize, supervise, and participate in daily warehouse operations, to satisfy customer requirements.
• Accomplishes warehouse human resource objectives by selecting, scheduling, coaching, counseling, and disciplining employees and supporting shift supervisors in holding their teams accountable;

communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

Meet warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards;

resolving problems; identifying warehouse system improvements

Meets warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances;

implementing corrective actions

• Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements
• Train, supervise and evaluate the performance of assigned warehouse. employees; assign workloads to warehouse employees
• Motivate and lead the crew with a positive attitude, strive to remove barriers to performance and follow through on commitments
• Be as visible as possible to the staff and manage by walking around. This will ensure that you have the warehouse pulse close to you to aid and support where needed.
• Monitor and document all accidents and incidents within the warehouse
• Reporting any accident and incidents to Leadership and HR immediately
• Conducting root cause analysis and corrective actions
• Monitor and document all accidents and incidents within the warehouse
• Establish an efficient, detailed employee training program for new hires and refresher training.
• Continuous improvement leading and initiating throughout the warehouse with numbers-based results and providing updated reports to the Warehouse Management Team
• Develop and maintain Gemba Walk routine that supports, reinforces, and develops visible managing and barrier removal
• Using lean training / tactics to consistently improve areas within the warehouse
• Maintain qualification to perform duties within warehouse operations including operating forklift, perform packaging and office duties as required.

Utilize skills to support execution regularly, dedicating up to 10% of weekly hours towards executing productive tasks to maintain skills and help support team

• Travel up to 10%
• Associates Degree in Logistics / Business Management and or 3 years leadership experience in warehouse operations.
• Knowledge of general warehouse layout planning and warehouse operations knowledge
• Solid communication skills (oral and written)
• Proven work experience as a warehouse manager or supervisor
• Expertise in warehouse management procedures and best practices
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Leadership skills and proven ability manage staff in terms of development

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Last updated : 2024-05-01