Description

In the absence of Warehouse Management/Supervision, the Lead Position assumes full responsibility for warehouse operations for the assigned facility. The position is responsible for the accurate and efficient execution of all work processes necessary to complete the assigned workload safely and productively while meeting customer expectations. Ensures the operating efficiency, accuracy, and damage targets are met by managing and communicating with team members and Warehouse leadership.

• Sets an example of personal performance and integrity which encourages excellence and collaboration among team members. Follows up on commitments to others.
• Able to effectively lead and manage other team members. Uses coaching and recognition to achieve desired results constructively.
• Addresses subordinate’s performance when not meeting expectations. Gives training and coaching to subordinates when needed. Demonstrates good judgment when involving management in personnel issues.
• Develops and maintains collaborative working relationships both internal and external to the organization. Considers the feelings and opinions of others when dealing with conflict or problem-solving issues.
• Is self-directed in initiating actions towards goals. Displays a solid work ethic and will persist at tasks despite encountering unexpected difficulties.
• Able to display confidence even in stressful situations. Deals constructively with failures and takes ownership. Able to shift priorities to accommodate changing job demands.
• Communicate with employees and truck drivers effectively and positively.
• Keeps others informed with necessary and relevant information.
• Understands and applies relevant business knowledge/education with employees (e.g. Performance standards, Department Goals, Continuous Improvement, etc.).
• Keeps the facility tour and audit ready by following and recording information on the daily cleaning schedule and warehouse cleaning schedule.
• Assist in effective staffing of the facility during their shift.
• Assists in maintaining accurate records for inventory.
• Fills out and maintains administrative records as necessary for all department activities.
• Enter data into reports and billing accurately.
• In the absence of Warehouse Management responsible for assuring adequate working conditions, safety programs, and appropriate maintenance of equipment and supplies.
• Communicate necessary information requested by customers either by phone, e-mail, or other correspondence.
• Must be able to travel to other Wavepoint 3PL warehouses within reason if needed.
• Skilled in the operation of relevant material handling equipment (e.g. forklifts, stretch wrappers, etc.). Able to effectively train others in how to safely operate.
• Must be proficient in understanding and planning material handling activities. This includes a fundamental understanding of warehouse allocation and space utilization.

Benefits

• Competitive Wages
• Paid Vacation and Sick time
• Medical/Dental/Vision Insurance
• Flexible Spending Account
• 8 Paid holiday days
• Company-paid Life Insurance
• Company match 401(k) Retirement Savings

Requirements

• High School Diploma
• Lead training is preferred, not required.
• Skilled in the use of Microsoft Office.
• Must be able to read, write, and speak English. Must be proficient in basic math.
• Must be proficient in the Wise system and understand all necessary operations and reports.
• Must be efficient and accurate in data/billing entries into the system. Must achieve all necessary deadlines.
• Must be able to effectively communicate with customers by e-mail, phone, and other correspondences. Must be prompt and accurate in all responses.
• Skilled in the operation of relevant material handling equipment (ex. forklifts, stretch wrappers, etc.). Able to effectively train others in how to safely operate.