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Member service manager
Wauna Credit Union Scappoose, OR
$81k-103k (estimate)
Full Time | Banking 2 Weeks Ago
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Wauna Credit Union is Hiring a Member service manager Near Scappoose, OR

This is your chance to show what Wauna is really about!

Do you have People Helping People philosophy?

Want to help your community members' dreams come true?

Do you want to lead a top team in our brand new branch?

If you answered YES !, and have outstanding sales, service, and communication skills, proficient experience with technology, and experience as a supervisor, we may have the career for you !

We offer an opportunity to serve your community AND enjoy competitive wages, generous incentives, great benefits, and a caring, fun work environment.

To join our winning team please apply!

Wauna Credit Union, where Individuals are Welcome, is a not-for-profit, member owned, financial cooperative based in NW Oregon and SW Washington where we take the People Helping People credit union philosophy to heart.

Our employees regularly comment that WCU means family. Take a look at our YouTube video ( ) to hear it directly from our employees.

In this role as a Member Services Manager (MSM), you would be responsible for overseeing the branch's operations and and lead a dynamic and energetic group of Consultants.

You will also have the chance to develop and execute strategies for department to meet credit union and department goals.

For full details of the position, please see the attached job description.

At Wauna CU, we're putting our members first includes our Internal Members.

Our employees take pride in providing services to our Members; our Credit Union is just as proud to offer benefits in our Internal Members (Employees).

Our employees make us who we are as a Credit Union and we make every effort to ensure for our employees' well-being; physically, personally, professionally, and financially.

If selected for this position, you will be eligible for our Robust Benefits Package which includes :

  • Full medical, dental and vision insurance 100% Credit Union paid premiums for employees
  • Alternative care options (This means massages, acupuncture, and chiropractic is in our medical plan!)
  • Subsidized premiums for families and dependents
  • Life and Disability insurances
  • Family medical leave
  • Paid Time Off
  • Paid Sick Time
  • 11 Paid Holidays per year
  • Supplemental insurance products
  • Employee Assistance Program (free and confidential resources for emotional, financial, legal, & personal well-being)
  • Engaging Wellness Program

Financial Benefits and Incentives

  • Competitive Salary and Incentives
  • 401(k) Retirement Plan
  • Discounted Credit Union products (reduced interest rates or fees)
  • Flexible spending accounts for medical and child care expenses
  • Free Parking at all branch locations

Professional Development

  • Proud to be a Learning Organization
  • A Training Center complete with a hands on Training Lab
  • Online education programs
  • Ongoing coaching and training in every position
  • Internal promotion and transfer options throughout the Credit Union
  • Career Development Education (CADET) program to develop employees along their desired career path
  • Opportunities to serve on a variety of volunteer committees

Apply to join our "Family" today!

You know you WAUNA work here!

The primary responsibility is to oversee the branch's front line operations; lobby traffic; member relations; sales and service levels;

Member Service Representative and Member Consultant duties; vault and ATM balancing; closing procedures and building security.

Position has full responsibility for the branch and for ensuring the highest quality member service, with authority to freely use independent judgment and make discretionary decisions regarding the branch.

Position assists MCs as needed with procedural, policy and member related concerns. This position is overtime exempt.

Job Posted by ApplicantPro

Last updated : 2024-05-01

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$81k-103k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/11/2024

WEBSITE

waunafcu.org

HEADQUARTERS

CLATSKANIE, OR

SIZE

50 - 100

FOUNDED

1967

CEO

OLGA JOINER

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Wauna Credit Union

At Wauna Credit Union we live our mission to provide opportunities for our members to build their financial well-being. We offer a full array of financial services - Checking & Savings Accounts, Personal Loans, Mortgages, Home Equity Loans, Business Services and Lending, IRAs and investment services.

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