POSITION SUMMARY:

The Sr. Intune/SCCM Systems Engineers main responsibility will be Managing, Building and supporting the SCCM infrastructure for all LifePoint facilities. This includes maintaining OSD, and application packaging.In addition, the Engineer will also be responsible for assisting Team members with day-to-day operational tasks (support tickets, etc..) and other projects. This role also requires knowledge on implementing, supporting, and maintaining Microsoft Intune for Windows devices for multi-tenant Azure environment.

The position requires an individual with a strong background and passion for Intune, System Center Configuration Manager, patch management, administrative task automation, virtualization, and other related items, including but not limited to the following:

*Support Microsoft Windows Azure AD joined/enrolled devices via Intune

*Assist with improving patch management for the All Lifepoint facilities.

*System Center Tools (Configuration Manager, Orchestrator, etc.)

*Ensure that the appropriate agents and tools are installed and functional in the environment for administration.

*Scripting and Automation (PowerShell, VBScript, PowerShell, Orchestrator)

*Windows & Linux Operating System support

*Application Security, Support, Remediation and Troubleshooting

*Scripting and Automation (PowerShell, VBScript, PowerShell, Orchestrator)

General Responsibilities:

*Acts as a technical lead in the design and installation Support of the SCCM Infrastructure for Lifepoint Corporate and all facilities

*Manage Intune environment.Configuration and Operational support.

*Builds and Supports automation of Operating System Deployment for Workstations and Servers

*Able to create custom reports through SCCM (SSRS)

*Knowledge of SQL Server - including SQL and WQL Queries.

*Server and OS Support for Server and Workstations. (Server 2016/12 - Windows 10/7)

*Creates documentation for the environment and tracks all change

*Installs new software releases and system upgrades; evaluates and installs patches; and resolves software-related problems.

*Manage ServiceNow tickets with Day-to-Day Operational work.

*Proactively monitors Server health and supports all software environments, such as development, test, training, and production instances for size, performance, patch versions, etc.

*Identifies and resolves errors or problems applications in the environment.

*Contributes to a healthy interpersonal and team-oriented environment.

*Is customer service minded and develops and maintains cordial, effective partnerships with business area and other Information Technology and Services employees.

*Supervises vendor performance and contractor resources and ensures they are performing competently and that Lifepoint is receiving services aligned with contractual terms and conditions.

*Ensures that Lifepoint best practices are followed for the delivery, implementation and maintenance of systems by employees and contractors.

*As a member of the Endpoint management team, manages existing hardware and software configurations, including participating in 24x7 on-call rotation.

PHYSICAL DEMANDS/WORKING CONDITIONS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires prolonged sitting and some bending, stooping, and stretching.Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.Requires lifting papers or boxes up to 50 pounds occasionally.Work is performed in an office environment and involves frequent contact with staff and the public.

Education & Experience:

• 6 years of recent System Engineer focusing on SCCM (Current Branch) within an Enterprise level environment.
• 4 years supporting and maintaining AADJ devices via Intune. This include and not limited to Windows Autopilot, Compliance, App Protection, and App configuration policies.
• Strong Operating System Deployment (OSD) Task Sequences with MDT integration.
• Application Packaging (PSTookit, etc..) and deployments
• Basic understanding of Network connectivity in how it relates to communication in SCCM(PXE , port requirements and Site-to-Site troubleshooting.)
• Understanding of Patch Management and experience with Windows Server Update Services (WSUS).
• General knowledge in sites, site roles, site component configuration: including Primary and Secondary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy.
• Solid Windows Server administration skills
• Knowledge of Active Directory, DNS.
• SQL Database concepts and some familiarity with SQL Profiler.
• Bachelor's Degree in computer engineering, Management Information Systems, or a related field (Industry experience can be substituted for degree)
• Excellent communication skills and experience in building effective working relationships with internal customers from the business
• Experience with the practical use of systems engineering, project management and information systems management and controls systems including ITIL