33 Guest Services Agent (FT) Jobs in Baton Rouge, LA
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WATERMARK BR is Hiring a Guest Services Agent (FT) Near Baton Rouge, LA
The Watermark Baton Rouge, located beautiful downtown, is looking for a full-time Guest Services Agent, who would report to the Front Office Manager. The Guest Services Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. For this position, college coursework in a related field is helpful and experience in a hotel or related field is preferred.
Some of the essential functions of the position include:
- Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
- Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
- Answering guest inquires about hotel services, facilities and hours of operation in a timely manner.
- Maintaining high standards of personal appearance and grooming when working.
- The ability to follow all cash handling and credit policies.
- Obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient and courteous manner.
- The ability comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Why join our team?
In addition to excellent working conditions and competitive pay, the Watermark Baton Rouge offers a complete range of benefits to eligible team members.
- Medical, dental and vision benefits
- Life Insurance
- Short-term and Long-term disability
- Team Member Assistance Plan
- Discounted Rooms Programs
- Paid Holidays
- Paid Vacation & Sick Time
- 401(k) Retirement Savings Plan
Watermark Baton Rouge is Exactly Like Nothing Else!
Our one of a kind hotel is a part of the Marriott Autograph Collection and boasts of a historic classic design both inside and out. Built as Baton Rouge's first "skyscraper" in the 1927, our iconic building started out as the headquarters for Louisiana Trust & Savings Bank. After more than 50 years serving as a banking institution, our landmark continues to be informally called the Old Louisiana National Bank building. The original architecture was Art Deco, but there are intriguing elements of Greek Revival design also present, making this one of the most eclectic and interesting structures in downtown Baton Rouge. Murals painted by celebrated New Orleans artist, Angela Gregory, have been painstakingly preserved and adorn the ceilings of our magnificent lobby and restaurant. Carved marble walls and a grand staircase lead down to the original bank vaults that held the treasures of Baton Rouge's elite. Towering above downtown overlooking the Mississippi River, Watermark Baton Rouge Hotel stands as a tribute to the city's history and elegance. Stunningly preserved, our beautiful public spaces and restaurants blend references of the 20's through the 60's with modern design.
EOE/AA/M/F/D/V
EP Watermark BR, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law.
*This employer participates in E-Verify*
Job Summary
Full Time
$26k-34k (estimate)
02/05/2024
04/03/2024
The following is the career advancement route for Guest Services Agent (FT) positions, which can be used as a reference in future career path planning. As a Guest Services Agent (FT), it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Agent (FT). You can explore the career advancement for a Guest Services Agent (FT) below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Agent job description and responsibilities
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
01/02/2022: Austin, TX
They communicate with guests looking to make or cancel hotel reservations.
12/21/2021: Lorain, OH
Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.
03/09/2022: Longview, TX
Typically they are most often promoted to a Medical Assistant Externship position.
01/27/2022: Waco, TX
Guest service representatives are hospitality specialists who typically work at hotels.
03/08/2022: Schenectady, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Agent jobs
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team Members.
02/03/2022: Houston, TX
Communicate closely with Front Office Managers to ensure follow-up on any special problems, guest requests, etc.
02/17/2022: Chico, CA
Communicate with housekeeping, maintenance staff or management when guests report problems.
03/03/2022: Los Angeles, CA
Try to be attentive and effective at listening to, and clarifying concerns raised by employees and guests.
01/02/2022: Youngstown, OH
To be familiar with all guest related activities and events within the hotel and through outside agencies, such as activities, theatre, transportation, recreation and current events.
01/04/2022: Baltimore, MD
Step 3: View the best colleges and universities for Guest Services Agent.
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